ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.25/5
Chance of future purchase:
4.71/5
Shipping & packaging:
4.56/5
Customer service:
4.62/5
Return/Replacement policy:
4.13/5


Verified
5/5

2024-04-18

Consistant

"Provantage has consistently given us good fast service at a great price for years now. They provide us with a wide range of products, tracking information on our orders, and invoices by the time we receive the items making it very easy to complete the entire purchase and move on to the next problem."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-16

Well done!

"Thank you, Michele and Provantage. Well done as I expected from this company. Best regards. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-16

Got What I Needed When I Needed It

"The item I purchased arrived quickly and worked flawlessly. I am very satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-16

Great Store for Networking tech

"Provantage is one of the fastest shippers I've experienced. I've made 3 orders so far and all 3 orders will be shipped by the next business day and I received the packages 2-3 days from ordering. One of the orders I made while traveling thinking it'll take 4-5 days to reach me and the package is at my door step 2 days before I'm even home. I get ample notification on the status of the order and there has been no issue so far. The prices has been very reasonable and I'm looking forward to ordering from Provantage in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-03-26

Great company

"Great company to work with. I have ordered countless items from them and always great prices and fast shipping, great personal service from our rep too."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-03-19

Mor Communication Need3d

"I ordered Office 2021. No where in the emails or online did it say this is a download. It made it seem as if it was being shipped to me. After talking with Liz (she needs a bump in pay) at Provantage and two days after we initially talked I finally got the email I should have had after the order was placed.

Now the email with the download did not have information on how to proceed with downloading Office 2021. Microsoft lists it all as Office 365 until the last link to download Office 2021. Initially confusing all around. One needs to rethink the emails and add more information for the consumer.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-09

Easy shopping

"Easy to order from and shipping is fast. No problems at all. I've never had any problems with Provantage.

FedEx, on the other hand, must hire folks that can't make it as a bag-boy at the grocery store.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-02-06

Customer Service

"Our sales rep Gary is always quick to help out and respond by getting us quotes especially when we are nearing deadlines or something comes up last minute. By far one of the best out there!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-30

Great Job ProVantage

"Ordered product and it arrived when they said it would at time of order."


Verified
5/5

2024-01-22

Headset Order

"Phil was very responsive and gave us great service. Thanks again!

Drew
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-01-16

Personal service

"I have had a number of orders and am treated like a high-value customer every time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-27

Easy and reliable ordering process

"The checkout process was easy and quick. Timely notifications about the order kept me updated on the status. The item arrived on time, and the product was well packaged. I was glad to order through Provantage and will continue to order from them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-19

Excellent service, great pricing!

"So we had a server issue and needed new drives ASAP. Both Provantage and Amazon had them, but Provantage had the better price by a considerable amount. So I went out on a limb, with hopes that shipping would be pretty quick. Not only did they have it in a box and shipped within the day, they followed up to make sure everything worked out okay. Now, we did not pick expedited shipping, this was the standard package. Excellent service, great prices, always let us know about sales but never over-do it and clog the inbox. If you get an email from them, its worth looking at. So we have returned for our purchases for our new server, and the service was just as good. They are really the underdog in this industry, and I will recommend them to anyone. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-12-13

Urgent shipping solved!!

"Excellent help and attention from Leo Richards!!! Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-28

Best Price and Package Tracking

"Quick response time on quotes along with great pricing and package tracking updates. Will continue to use regularly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process