ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-09-13

Office Assistant

"Very pleased with the help we received from Pensrus and the friendly staff. They made sure our order was perfect."


Verified
5/5

2017-09-11

Excellent Service, Delivered ahead of schedule

"Exceeded expectations. Would recommend to anyone looking for high quality pens, with consistently great graphics across the entire order. Will be reordering very soon. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2017-09-10

Not delivered!

"Ordered then was contacted that they were available and I would have to wait over a month for availability and they offered something not even remotely similar to change to within the same price range "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-08

Great experience all around.

"Was contacted almost immediately after placing order asking if I'd like a certain logo they had on file (which I did, and was so glad to find out they had it)). Fast processing and shipping. Pens were gorgeous sparkly white with pink cap. Will be ordering again in the near future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-09-07

excellent customer service and sales

"they made sure they delivered the correct quality product. i would reorder and recommend."


Verified
5/5

2017-09-06

Gifts

"I ordered pens to be placed in gift bags for everyone attending or recent Family Reunion. Everyone loved them!! Big hit with the older family members. "


Verified
5/5

2017-09-06

Pens look great!

"Ordering and delivery was super easy and the pens look amazing!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-09-05

Great pen and great design. Very happy with the results.

"Very easy to pick out the style a d colors I was looking for. Easy to navigate"


Verified
5/5

2017-09-04

Excellent!

"Had a few hiccups on production and delivery but arrived on time!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2017-09-03

Great service

"Christina was great. She addressed the issue I had with pencils I had previously ordered and got this order to me in great time!"


Verified
5/5

2017-09-03

Very Satisfied

"The pens are very nice, work great, deliveried timely, so over all very satisfied! Oh, reasonably priced!"


Verified
5/5

2017-09-03

The pens were a hit!

"I ordered 100 pens to give out as gifts and everyone was impressed by the fact that they were 3 in 1: pen, stylus, and highlighter. Great deal for the price. Would definitely order again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-02

Great service

"Quality of pens and the lettering on them was very good! Delivered in a timely manner. Will order again!"


Verified
5/5

2017-08-31

Outstanding Customer Service

"First time customer. Price was great. Lanna gave outstanding customer service. She noticed my delivery date was cutting it close to my event date so she made suggestions and upgrade with no hassle. I will definitely be ordering again and recommend to my colleagues."


Verified
5/5

2017-08-31

Terrific, Believe Me

"Consistently high-quality products delivered on time at a competitive price. Couldn't ask for more."