"I had ordered the phone from pdaplaza.ca on july 24 2022 and had received it on September 2nd. I started using the phone and quickly discovered that it fails to maintain proper reception signal. My carrier is Fido and where I live none of my previous phones had a problem with that. I compared pda's sony phone back to back with my old Samsung and it was having worse reception everywhere. So I requested a refund. On September 9th their employee Milan emailed me that the refund requested and will take 10-14 days to proceed. Over 20 business days later I still had no refund posted on my account. I sent him an email again, he said that he was going to request it again with his account manager. I'm pretty sure this company us a one man show but Milan was trying to make it seem like there's more than one person involved probably to justify the delays. So on October 17th after I sent him an email saying that I need my refund ASAP or I'm getting my bank involved he refunded me right away but 96,**$ short because they excluded the shipping and restocking fees?!....Are you serious....after I was so patient with you....and don't you guys get attracted by their discount deals because there are no deals. They post the cheaper prices every month. I will stay away from them in future and recommend everyone to do the same! You'll be better off with big well known companies than with these scamers."

"Bought Nokiax10 my fav brand it came via post all perfect. Best price I could find. Upgrade from Nokia 6.1 much better Camara 16-48 mps. Larger screen easier to type on all the features in one phone it does all. Security updates 3 yrs android 12. I bought all phone protection ahead of time rubber back and glass screen protector and secondary case. Sounds smothering but not alternative sister went through 6 protectors and the digitizer screen stayed intact. Lady almost crying when guy in mobile shop told her no parts yet to fix a $1600 jigsawed broken screen. Don't want the hassle. Nokia's hang in there pretty good. Just recently retired my Nokia 1020 great sound clarity as this new one does and the few extra mps and is a bit clearer depth too plus it's android so more flexible apps. Son's birthday tomorrow got his new phone 3 days early great! I have all the accessories If getting new phone get a secondary back for it one that has a lip higher than screen glass screen protector too.They have saved so many a phone from the recycler or repair shop. Also new X10 zippy internet browser. Clear screen too nice clear sound
saved "

"I got my phone on special so need to wait about 1 month for the phone , more than a month, i contact them and got response not long and told me the phone was on the way, although later than the expect time arrived, at least i got response "

"Thé attention was well but there was a lot of shipping delays"

"It has awful and ridiculous customer service. My more than a month's conversation about a simple request for cancellation and refund process is becoming fun for PDAPLAZA company. It is fooling customers' intelligence. More than 18 times back and forth emails ending by promising will do it today or the end of tomorrow but still going and going."

"It was a rough start when they told me that the phone I wanted was discontinued even though it was available on their site but they helped me pick a newer but similar phone. Received it today and am very happy with it, thank you!"

"Got my mi11 ultra today, same exact specs as on their website, even with global rom. very happy with the phone, im even writing this from it lol
thank you 5 stars!"

"Customer service was quick to respond to my questions. My phone was delivered in 7 days. Good enough for the low price so I appreciate it."

"I came to the page by chance because I had recently broken my phone and needed a replacement. I wasn't sure if the site was legitimate, but all evidence pointed to yes, so I decided to place my order.

After placing my order, I received a quick but disappointing email informing me that neither my colour nor my second option was in stock. There was little the firm could do about the lack of inventory, so they did what I hope every company would do. They contacted me as soon as possible, offered a replacement, and smoothed out other concerns such as shipping.

Although the shipping had some complications, they were fantastic throughout the process and I would recommend them to anybody. The phone is the international edition, and it works well A+."

"Excellent product, and quick delivery. A really personal approach to the consumer"

"I bought a Samsung S22, paid with Interact because I was supposedly saving some small amount (I should have suspected from here). After paying they said they will ship in about 2 weeks (longer than the 5-10 days they have in the website), after the 2 weeks, they said they still don't have the phone and that they were waiting, they keep me waiting 1 weeks more. At that time I had to find a solution because of a upcoming trip. I bought the phone elsewhere and cancel the order. To refund they said they will process and will take 2 or 3 weeks. After 4 weeks I checked my account, no money, I contact them, they said they don't know what happened, but they will refund in $400 dollars payments (because some limit interact **** excuse), so far, no money has arrived and they week lying saying "tomorrow" I will receive the first payment. I am in Ontario I thing I need to seek legal action against them.
Stay away from them, it is better to pay 5 or 10% in a respectable business, not these clowns!"

"Got myself a sony xperia pro i from them and I'm pretty happy with the purchase. The prices are much better than what I would've paid at a physical store, and the phone arrived in good condition. The only downside is that the shipping was a bit slow, but overall I'm happy with the purchase."

"The phone arrived in a week, the finest service I've ever had, and I highly suggest it!"

"Very good service. Arrived in Vancouver from Montreal in a few days."

"The goods were delivered on schedule with good service. customer service is equally good. also really enjoyed their discount options at checkout depending on payment method, havent seen something like this in other stores but it was interesting to say the least."