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Verified
1/5

2003-10-08

"FRAUD!
FRAUD!
FRAUD!
FRAUD!
FRAUD!
This company never sent item or replyed to emails or woice mails. I compliained through pricewatch and they replyed to them that they had refunded my money!
FRAUD!
FRAUD!
FRAUD!
"

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1/5

2003-09-14

"I found a Microsoft Intellimouse Explorer optical mouse advertised on Pricewatch.com by PCPart4Less.com at $24.99 and placed an order, paying through PayPal. I received an e-mail receipt from PayPal but none from PCPart4Less. After several days, I sent an e-mail asking for confirmation of the order and expected delivery date but received no reply. I tried telephoning and was answered only by a recording and promise of a reply which never came. After two weeks, I sent an e-mail instructing cancellation of the order and asked PayPal to pursue recovery of the payment. PayPal investigated, found PCPart4Less at fault, and credited the payment to my account. I found the same mouse for only slightly more at GameVE.com and placed an order, receiving an immediate confirmation, a shipping notice with FedEx tracking number the next day, and delivery two days later.

I commend the responsible action of PayPal and the stellar service from GameVE.com. For all I know, PCPart4Less may not exist.
"

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1/5

2003-08-22

"I ordered from these guys on 8/17, never got a response to payment and waited 3 days before a filed a claim with paypal. Got a full refund on the 21st. There is absolutely no communication with this company."

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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

1/5

2003-08-15

"I bought ram from this guy, didn't reieve it after two weeks. Immediatly looked on resellerratings.com and found out what i dredded... another bogus site. Anyways, filed for a paypal refund and got it in one day. Good job paypal!"

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1/5

2003-08-15

"Very insecure feeling. E-mailed then numerous times trying to get some information... never got product.
They refunded my money without any explanation.
"

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1/5

2003-08-09

"ITS BEEN 7 DAYS NOTHING, THIS STORE BLOWS. I didnt know about this site untill after i order... "

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1/5

2003-08-04

"**WARNING DO NOT BUY FROM THIS COMPANY**

I wish I had searched for complaints about this place BEFORE I ordered. No invoice or payment confirmation, zero contact and support. I can't believe this guy is still doing "business". PayPal did transfer my payment into his account same day - I have sent 10 emails over 3 weeks' time and tried to call the so-called Customer Service number listed on PayPal (got "mailbox is full" message), last email also went to the ****@**** address listed on PayPal as the account owner...I did notice it was only a 1-year domain registration, expiring in September 2003 - certainly not showing long-range dedication to the business.

The BBB has received complaints about this company: http://www.labbb.org/scripts/cgiip.exe/WService=wsbroker1/C%3A/Inetpub/wwwroot/SouthlandReport/default.htm?hCompID=13185077&hAKAID=1&hAddrID=1

I also found that this guy had an EBay store, which he recently pulled all auctions from, and then was removed from EBay (around August 7th). One day it was there, the next day, GONE. Check the feedback on EBay ID "warehousemt" (get it - Warehouse eMpTy).

Another note, a history check on ID "warehousemt" in EBay shows that on July 31 2003, it was changed from "PCPART4LESS" No surprise. BTW I suspect fraudulent (positive) feedback on Ebay, go see for yourself. The trend speaks volumes, despite any damage control attempts by this person and their associates. If you ever read this, Mr. "Steven Chien": I JUST DON'T BELIEVE ANY OF THE POSITIVE FEEDBACK!!! Prove me wrong buddy~

I have filed complaints with PayPal, BBB (LA office) and after about ten emails to every address (including the EBay contact email), and even after warning him of my intent to file complaints, I have received nothing, no product, no contact, nothing.

I finally did receive my PayPal refund, just short of 30 days later. If you are waiting for a resolution from this vendor, be SURE to file a PayPal or EBay complaint within 30 days of the transaction - and visit the BBB site while you're fired up. I did, and this guy deserves it.
"

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Delivering products on-time
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Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
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Customer service making decisions on their own
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Customer service being knowledgeable
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Overall web site
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Overall technical support
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Product Returns/Refunds/Exchanges

1/5

2003-04-19

"I am very unhappy with the service of this so-called "business". I can't get in touch with anyone from this company. If anyone happens to know how i could get in touch with them please email me at ****@****

I have tried email and their support phone number but it just said their mailbox was full.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

1/5

2003-04-11

"This is a very poorly ran web retailer. I purchased a hard drive from the website via PayPal. Did not notice at the time, but looks to only accept PayPal. Anyway did not receive purchase confirmation or shipping confirmation. I tried many times to email, with no reply. Tried several times to call. Got no answer, only answer machine which was full or after leaving message did not get a response. Only after filing a complaint form with PayPal a week later did I finally get an email stating that my hard drive was shipped the next day. I will never do business with this person again and I would recommend no one else does either. I think the website is a borderline scam even though I did receive my product."

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Being updated on the exact date the delivery was sent
Delivering products damage free

1/5

2003-03-14

"I decided to extend my home network, and because I new SMC was a good brand, and because the price was right, I ordered two SMC network cards from pcpart4less on the 25th of January, this year. To date, and after 5 emails, none of which were answered, I still do not have my cards. Are they a scam?? If not, it seems a very poor way to do business!"

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N/A
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

1/5

2003-03-12

"Here is an update as to what happened if anyone is interested. I called my bank and filed a dispute with pcpart4less.com after not being able to get through via phone or email. I then filed out paypals form to claim fraud. After that I contacted the dns server who created the website from a number I got through a whois search on pcparts4less.com and told them that the website was a fraud. I gave the woman on the phone my contact information to pass along to pcpart4less.com and about an hour later I recieved a call from pcpart4less and they said they wouldn't ship to me because I used an unconfirmed address which sounded very sketchy to me so I told them to give me a full refund and they said they would. I was able to get the refund and I hope never to hear from them again. If you have ordered from them do a whois search on them and get the DNS contact information and don't wait to long. "

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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

1/5

2003-03-10

"I am extremely displeased with this company. I ordered a $300 video card from their website, and have not even received an email with an invoice number in it! They refuse to answer phone calls or emails...it seems that all they are doing is collecting peoples credit card information. In retrospect, I would have gladly paid $50 more for the hardware I ordered just to know that I was ordering from an honest, professional online reseller. My advice: get your hardware somewhere else."

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Is easy to do business with
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Delivering products on-time
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Delivering products damage free
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Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Overall quality of ordering process

1/5

2003-03-07

"I ordered a 9700 non pro atlantis video card from this company last sunday 3/2. Today is 3/6. I have yet to receive any confirmation, shipping notice, or even an invoice number showing my purchase order. It appears i am being scammed. Of course they have taken my money first. I dont get these people. I will never buy from them again. I have even posted at hardocp.com's and overclockers.com's forums telling buyers to be aware and dont deal with these people because you will result in a headache. I mean they say same day shipping yet, if it was processed monday morning, and shipped ground, it would still be at my house in phoenix arizona by now. WHAT IS THIS COMPANY TRYING TO PULL?"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability