ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2006-01-05

"Ordered 4 2.5" HD enclosure that I previously used from them. Site is very clean and easy to use, had not have problems with products. Free S&H on items are a bonus."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-12-28

"I was looking for a cheaper-than-dirt harddisk that would not be slower-than-dirt and wouldn't break the bank since I am a storage hog: I haven't erased a file since I can remember.
Anyways, to the point: I used PRICEWATCH to find the lowest free-ship HD and these guys came pretty close (except for the rebate baiters) so I went ahead and crossed my fingers and ordered after reading the reviews on here.
The item was promptly (within 24 hrs after ordering) shipped and I received a pretty email with tracking detail.
Item will arrive tomorrow (4 days for free shipping is pretty good). If anything goes wrong with the order you should find a follow up posting (I am very aggressive when it comes to that). If you find none then that too was smooth.
These guys sell very cheap whitelabeled WD drives. My SiSoft even recognizes it for what it is. Good deal, cheap prices and free shipping make it a very attractive company to do business with.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused

Verified
5/5

2005-12-19

"this was my first time shopping with pcmicrostore, and i am extremely pleased with their service. i placed an order for a cable i needed, and decided to go with the free usps shipping option since i did not need it asap. the cable shipped out promptly, and i recieved it 5 days later from CA to CT. i would recommend pcmicrostore to anyone and plan on making more purchases there in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with

Verified
5/5

2005-12-14

"Purchased from this company a few times throughout this year. All orders were shipped promptly. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
4/5

2005-12-05

"Ordered a stick of Corsair DDR2 533MHZ Notebook Memory (VS1GSDS533D2). It is still delayed after a week of ordering this. They said their warehouse could not ship to Guam, so they have to ship to CA. Did receive emails from customer service telling me about the delay and giving me the choice to cancel the order, though.

Update:
They just shipped the order. I'm going to wait a week till it arrives.

Update: 12/15/05
Package arrived in good packaging and pretty fast from time of shipment.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
4/5

2005-11-15

"Purchased a internal card reader. Product shipped via USPS in an acceptable timeframe - within a week. Card reader worked as advertised."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services

Verified
5/5

2005-10-31

"This is the second purchase I have made from PC MicroStore in the last two weeks and both orders have gone very smoothly. They have excellent prices on their clearance items, combine this with fast shipping and you have an unbeatable solution!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
4/5

2005-10-26

"Product was shipped a little late. But it arrived within 2 weeks of order date. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
N/A
Web site being easy to use
Speed of web site

Verified
4/5

2005-10-25

"I ordered an item I saw for really cheap. It took two days to send out. I received it and when I opened the shipping package, the item's packaging had already been open. When I took the item out of the packaging I noticed it had scratch marks as if someone had used it and possibly dropped it. Also, the item itself was pretty flimsy - felt like it was going to fall apart.

Not sure if I would buy again, I don't like getting used, already opened products.


----------------------

Update: I was contacted a few hours after I posted this review by PCMicroStore. They offered to send me a brand new card reader and a return label. I just received both.

To comment on their response about it being "impossible", I just want to say that it was open. The blister package had a cut along the top from one end to the other, which was room enough for me to get the reader and cable out. So, had been opened. I don't see a reason to lie about something like this.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with

Verified
5/5

2005-10-15

"I am very happy with PCMicroStore. The product I received was exactly what was decribed and it arrived in a timely manner. I'd definitly shop here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy

Verified
5/5

2005-09-28

"PCMicrostore always responds to my emails usually with a day or so, which is *always* a good sign for buying from a company on the internet.

I purchased some UV round IDE cables (PCMS brand) and they are even nicer than what I was expecting. I got the black UV cables (smokey black over silver mesh).

PCMicrostore has good prices on many things. They shipped mine out the same day, but the USPS was slow since its the opposite side of the country and shipped normal First Class mail. I've been very pleased with this store...
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-09-19

"Aside form being slow to ship out my order a day after Hurricane Katarina destroyed New Orleans and its neighbors (ordered on 9/1/05, shipped on 9/8/05, received on 9/13/05), I was completely satisfied. They provided a great product and an excellent price. If your looking for an "all-in-one" external enclosure solution I suggest you check out the Media Tank... simply awesome."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
4/5

2005-09-14

"Ordered one IEEE.1394 cable and one USB-PS/2 adapter on 01 September 2005. An email confirmation stated the package shipped on 02 September. Transaction was easy, prices were good, shipping costs were low. However, today is the 13th and I have yet to receive this order! I e-mailed sales department and await a reply. Even with USPS packages, delivery should not take two weeks! This comment will be edited when the package arrives.

EDIT: Package was delivered on 14 September 2005. USPS is really quite slow, PCMicroStore is not at fault. Rating will be modified.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused

Verified
5/5

2005-09-10

"Fantastic first buy from them! I was very skeptical at first, due to the very low cellphone accessory prices, but they did a great job. I got my charger in perfect condition in 4 days (bought on 9/5-a HOLIDAY, and got it on 9/9) with FREE S&H! Would HIGHLY recommend to anyone looking for a great deal on accessories!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-09-06

"I bought the USB-IDE adapter ($15 included shipping). The shipping was quick.
However, it went wrong after I used it one time.
First, I connected to computer and brand-new hard drive, It worked flawlessly, and I formatted the hard drive.
Then I disconnected the hard drive from the adapter and connected to the other computer so that I can backup data from the computer.
Now the adapter stopped working.
I tested the hard drive, and found no problem at all. I found the problem is the power supply adapter of the USBIDE adapter.
Although its LED on, there is no power output for hard drive.
And it makes high frequency noise when I plug it.
And it gets very hot!!

So, I emailed to them describing the above situation.
They replied me within couple of days saying that they will send a tested replacement with tracking# and also a return label for the defective product.

The new product arrived very soon with returning shipping lable.
I am very pleased with them since they are so careful for the customer even for the very cheap one like mine, it is only $15 including shipping!

I would like to give you 'excellent service'
Thank you,
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability