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Verified
1/5

2006-05-14

"I purchased a MP4 8GB player for a total of $93.50 (inc. shipping). Its a look like to the IPOD Nano. The supplier(PCMemoryCO.net) ad. stated that the unit has 55 hours battery life. This product is a very poor reproduction. As with the other user experiences the memory corrupts and no emails are answered. The phone # on the web site does not work either.
"

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Verified
1/5

2006-05-09

" "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2006-02-24

"I ordered 10 PNY4GB Flash Drives but I received Transcend JetFlash 4GB. All of them ended up with corrupt file or driver not ready error. I tried to contact them but no response. This is a crime! I will not let them walk away easily."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
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Resolving problems
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Being knowledgeable
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Being easy to reach
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Being trustworthy
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Overall customer service
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Customer service being trustworthy
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Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service being easy to reach
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Verified
1/5

2006-01-20

"I bought a Sandisk Cruzer Micro from this company. First of all, what I got was a cruzer mini, not a cruzer micro, and when I emailed them with my complaint, I never got an aswer. I tried to live with it at last, but 4 days later this flash drive began to damage the files stored in it, so I tried to format it several times, which didn't work at all, since the problem persisted. So I had to contact Sandisk for this issue, and after several validations, what I got was this response: "this item is counterfeit, and we can't replace it". I thank God I just bought one flash drive and not 20, that was my first decision. I've tried to contact them but the web site isn't online anymore, and they don't answer phone calls, they don't respond emails, so I would advice everyone not to do business with this "so-called" company. Hopefully someone... someday.... will give them what they deserve.... JAIL !!!"

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Verified
1/5

2006-01-09

"The vendor is selling counterfeit computer USB flash drives. They are having the COD payment delivered to a UPS store at 8297 Champion Gate Blvd, Davenport, FL, (telephone ***-***-****) where they pick them up. The UPS store knows who is picking up the payments but refuses to give out this information, so I am unable to track this any further. The Domain name pcmemoryco.net shows that is registered to Rao Yan 345 Ocean Dr, Miami, FL telephone ***-***-**** the telephone number is a fake."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

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