"Ordered and received a remote for my Saturn Vue in a timely manner however, the promised programming instructions were no where to be found. Several emails got only a canned response. Snail mail no reply at all.

I was a victim of a scam apparently. Glad there were no other fraudulent charges but I am out $45. Should have learned my lesson about low bidder."

"I too have experienced the same treatment as many of the other reviewers on this site.
Order placed on Aug 3 , 2010. It is now Sept 21 , 2010 and am no closer to receiving my remote.
Just received an e-mail a couple of days ago saying it has been shipped.
All this after having requested they cancel my order about 4 weeks ago.
They do not respond to e-mails and if you phone all you get is a message to go to the website and e-mail them.
These guy's have a great scam going.
I have started a dispute through MasterCard but have been told it could take up to 45 days to get a resolution with no guarantee of a refund.
I too, like many others wish I had seen the reviews on this outfit before ordering.
Lesson learned.

RBM.


Sept 22,2010
Update.
I sent an e-mail to them yesterday telling them how i did not like the fact they charged me for the remote after I had requested a transactin cancellation.
I had also requested that they respond to my e-mail.
Credit to them as they did respond and asked me to refuse delivery of merchandise and it would be shipped back to them. They will process my refund after receiving the goods.
They also claimed to have not received my transaction cancellation request e-mail. Hmmmm?
Will have to wait and see how the return goes.

RBM
"

"I never should have bought a remote from these hacks. They had the best price I could find online so I went with them.. The keyless remote came in reasonable time. It was beat up and obviously used, but I didn't care as it was no worse than the one I was replacing.

Issues began with the instructions they included. They were totally generic and had steps that weren't even possible with my model car. I jump online do another search and learn a dealer or service shop has to program my model with a computer. Not a huge deal, although I wish they'd told me this. Go to service center and they can't program the remote. It won't respond. Have to pay them anyway for their time. Go to another service place. Same result. So, I request a replacement and send it back to Original Keyless with delivery confirmation. They get it, or at least the tracking number says they do. I wait and I wait and I still don't get my replacement. I send three emails. No response. Finally I contact them through their website and receive a response that they never received my remote. Well, I don't have it. And the delivery confirmation says that it arrived at the address you told me to send it to. Most recently I sent one more polite email asking them to please send a replacement. No response thus far. Having spent $50 on the remote and another $50 at service shops attempting to program it, plus the postage to send it back and getting no where but being questioned and treated like crap, I'm more than frustrated. I recently found all sorts of complaints on this company and really regret my decision to trust them."

"I wish I had seen this sight before ordering. I did get a key/remote in a timely matter. But it was obviously used and had the "Dodge" label removed. You could even see some dirt in the recess where the emblem used to be. I tried programming it myself, then finally took it to the Chrysler dealership where after 3 tries they gave up. Their computer kept saying "damaged key" or "key not suited for this vehicle". I returned my key which I paid $79.99 plus $8.95 shipping for, plus my $6.00 or so for priority mail to retrun the key. They refunded $59.99. I emailed them asking about the refund difference, hoping it was a clerical error, and they gave me the link to their terms and conditions...you know...the VERY fine print that no one reads. It did state a 25% reststocking fee for usable returns. But it also said each key had a one year warranty and was guaranteed to work. He claimed the keyfob was new and not used. My opinion: after they get an order they are searching junkyards for the needed keys, installing new 59 cent blanks in them and sending them to poor consumers claiming they are new. I'll never use them again...nor advise anyone else to. A $35.00 lesson learned here...on items like this use a reputable local OEM dealer. It may cost a little more upfront, but at least it will work!!"

" I took the Chrysler 300C key to Huffines Chrysler dealership in Plano, TX and they said the key would not program. They also said the sticker on the back that they peeled off said JEEP!And, it appeared this key was reused. STEER CLEAR OF THESE CROOKS!"

"Sells used when new was specified, sells wrong items and you only get a partial refund after many weeks. This guy is a crook and I would advise you to steer clear. Unfortunatly I checked his BBB score too late. He has almost 500 complaints with a rating of F. That should tell you something!"

"This company put is simply a scam. For those of you who are thinking about ordering from this company. DON'T they'll send you used crap that they found and overpriced you for it. Seriously I don't usually do review but just to warn all those out there this is a bad company with bad services. "

"This company is a scam. I was sent a used key fob. SF Honda said they would program it for me for free. They said the fob was not for my car and that it was a refurbished fob. They also said the battery was the wrong one for any honda key fob. They walked me through the instructions and we tried several time and the fob didn't work. I've contacted this company several times via email since they never answer the phone and they will not accept the return. I am now disputing with AMEX. DO NOT ORDER FROM THIS COMPANY"

"I was very pleased with the service we received. The remote arrived and two minutes later it was set up, and works great. I would certainly use your services again should I need any other item.
Many thanks.
Susan (72 yr. old granny) Canada."

"Item ordered and a USPS Signature Confirm was provided after I e-mailed for missing item. Almost a month has passed and still no item, just an e-mail from Original Keyless to keep waiting. No answer on their phone. I'm out $117 unless American Express can get my money back."

"Sorry to hear about other people took 8 days to get two fobs. Informed at each step. No problems"

"Order on 2-11-10 charged 2-13 got electronic confirmation of package from USPS 2-15-10 its now 3-5-10 still no remote. Emailed about refund received email about being busy and the weather. emailed again got response about shipping policy. The problem is I've been had. The lack of shipping not the policy. I guess I will remain Original Keyless since I don't have a key fob. Oh, they ship from Prescott AR, I'm in South Carolina."

"Product arrived as described. By far the best price on a OEM keyless remote for a Jeep Grand Cherokee.

This is the right place to shop if your looking for a good deal; maybe not the right place if your looking for a quick replacement. The data below is copied from USPS info:

first entry:
Electronic Shipping PRESCOTT VALLEY AZ 86312 01/10/10 12:02pm Info Received

next entry:
Processed through Sort PHOENIX AZ 85043 02/03/10 3:05am Facility

Package arrived 02/04/10 and it was exactly what I was looking for.

Contrary to other reports, communication was clear and polite. My inquiries were not ignored. Happy with purchase. "

"Hello, Item the key fob was not as described. Used. Dented. I would have TO GO INTO Dealer to get programed ( $100.00 CHARGE ) + I returned Key Fob / Entry, Seller did not give refund. I then DISPUTED via my VISA Card. After exactly 60 days, seller gave partial refund. RUN FROM THIS SELLER.
DO NOT DO BUSINESS. NO PHONE CALLS RETURNED. NO ONE ANSWERS PHONE. LACK OF ANY CUSTOMER SERVICE. PERIOD. NO REPLY WHEN I RETURNED UNIT = AT MY COST. ALSO I WAS SUPPOSED TO GET 10% DISCOUNT...COUPON ACCEPTED, HE IGNORED COUPON CHARGED FULL PRICE, DIFFERENT THAN INVOICE. INVOICE SENT VIA EMAIL DID NOT STATE THE PRICE HE CHARGED ME. VISA CHARGE WAS HIGHER THAT IT WAS SUPPOSED TO BE WITH "ACCEPTED" ONLINE COUPON.
GET IT. RUN.
"

"Ordered on December 14th. Its January 8th now. Still waiting. I've called, emailed, faxed and I got a bogus response saying to go and read their site about their shipping method. It doesnt take nearly a month to ship first class to Florida from Arizona. I wish I saw these reviews before I ordered from them. Time to call my bank, file a charge back and contact the BBB. Bunch of crooks they are..."