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Verified
1/5

2010-08-10

"It's a shame, because the merchandise is nice, but dealing with the seller is awful. After placing my order online, I was contacted by phone and told that they did not have all the items I ordered in stock, would it be ok if they refunded me the difference for the items they did not have. I told them that would be fine. Three days later I had to follow up to find out why my order had not yet been shipped. I was told it would go out the following day... it did not. I called again the following week and was told it would go out that week. I received the items, and they were fine. I called back to find out why my credit card had not yet been refunded the difference as discussed, and was told that the woman who handles refunds was on vacation that week, I should call back the following week. The following week I received a call from the company saying that they had difficulties delivering the package, and that they wanted to charge me an additional $10. I asked them where my refund was, and they said that I had authorized them to send me replacement items instead. A BOLD FACED LIE. Do yourselves a favor, and stay away. It's unfortunate because I like to give smaller, mom and pop outfits my business. But this experience has been, by far, my worst internet shopping experience ever. "

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Verified
1/5

2010-04-30

"Be forewarned. I placed an order and canceled it an hour later by phone and was assessed a $5 'restocking fee'. Multiple requests for an explanation failed to tell me what 'stocking' was done an hour that required $5 to undo. This a gross distortion of 'restocking'. I will never order from them again."

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Verified
5/5

2006-11-01

"Good prices. Items I ordered arrived quickly. Everything was packed well, double boxed with bubble wrap between boxes."

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