" I guess that I am impatient, but aren't we all when were trying to get a system back up. Overall I guess I am satisfied so far, but what does get me is their customer service... or the lack there of. Check out this email I sent them asking on further tracking information on my recent purchase, and also their response.
**************************************************************************************************

You need to track it from www.usps.com

-----Original Message-----
From: Joseph Mason [mailto:****@****]
Sent: Friday, April 18, 2003 12:31 PM
To: ****@****
Subject: Can't track shipment


invoice # is ***********
shipping via. USPS, when will I get it?
all attempts to track USPS tracking number(s): ***************** come up with no dates.

Thank You in advance for a prompt response,

Joseph Mason"

"I ordered a simple $2 Socket A fan, and the shipping was only $2. Not like a minimum of $7 or something like some other people. It arrived fine. Looks like a good fan for $2."

"I ordered a hsf and a copper shim. Openlinx sent me a tube of thermal grease, instead of the copper shim I had ordered. So, I sent an email informing them of the mistake and received a timely reply saying they would send the shim and a return label for the thermal grease.

11 days later I still had not received anything, so I sent another email asking where it was. Again, I received a timely reply letting me know it would be sent immediately. A couple of days later I received the package as specified.

I would order from openlinx again, despite the small problem I experienced. It would have been nice to have received an apology for the mistake, but that's a minor detail. The price was right and openlinx eventually delievered."

"I recently ordered a CPU cooler from this company. The price was good, they shipped my order quickly, it arrived in good shape. No problems. Although this was my first order with these guys, and it was a simple, no-brainer kind of transaction, they performed well. I would do business with them again, based on this experience."

"its been over 2 weeks now and i still have not seen or heard anything about my order. i emailed the company and i'm still waiting for a response."

"These guys are awesome!!! I ordered a bunch of glow in the dark cables and some thumb screws for about 20 bucks shipped. Good deal! I entered their drawing and won a free sound sensitive blue cold cathode light."

"Ordered a usb connector. Searched the web all over, they were the least expensive. Delivered promptly - no problems."

"Ok so I ordered 1 60mm fan from this site. The site was okay though I had to double check at the manufacturer's website to get the exact specifications for the fan. The price was great, so was the shipping fee. So I ordered. Then a few days later I get an email asking for my address. So I emailed them my address. I wait about 2 weeks before I got the fan, during that time I sent them an email asking about when it will be shipped. THe fan came packaged well and it works great. So that was that right?
Well a week later I got another package, with the very same fan. I only ordered one and my printed invoice has 1 fan (Both fans shipped with the same invoice no.). So I emailed them , they told me to send it back. Funny thing, their fan was shipped in a Priority Mail box turned inside out, so I had a lot of trouble explaining to the Postal Worker to not charge me Priority. Anyway, I sent it back, and they only credit me for the fan, not hte shipping. After a couple emails, they reply to me telling me I made 2 separate orders with 2 didnt invoices nos.! So they are trying to say the didn't make a mistake and I ordered 2 and return 1. I had to scan all of my invoices and highlight all the details to show that its their mistake. Eventually I got the shipping credited. So much trouble. What if this was for something really expensive? What mountains would I have to climb?"

"Great service. Ordered on sunday. Reply e-mail on monday and a tracking number on tuesday. The package arrived with good insullation on next monday. Even attached the powersupply to the case, even though bought separately! "

"Best price I found for the X-PIDER TM2000."

"After deciding to make a complaint to OPENLINX through PriceWatch regarding a defective Apex/Foxconn SuperCase I received OPENLINX sent another SuperCase. I was able to take care of the matter by email and the replacement case was good product - no problems, no defects, no damage. OPENLINX really did take care of the matter efficiently and turned me into a satisfied customer - at least temporarily. However, I was later contacted by UPS to arrange for their pickup of the defective case. It turns out OPENLINX filed a claim with UPS and made UPS buy a case that I believe was defective at the time OPENLINX shipped it out. It seemed evident to me that the kind of internal problems this case had did not occur during shipping.
"

"Very good prices, found them on Pricewatch.com. Easy to find items and easy checkout. Reasonable shipping charges. Have not gotten it yet but I will tommarow and I am sure it will be fine. They shipped it the day I ordered, the slowness is only caused by UPS ground. They should check out FedEx express saver."

"When I cam here the first time OpenLinx didn't have THAT great of score (like a 5 something) but I decided to order from them anyway. I order a ThermalTake High Speed Fan for dirt cheap.

Shipped Fast, and arrived in 2 days with ground shipping.

Would buy from them again."

"Great company! So far I have ordered a couple of cooling fans and a Thermaltake tower from them (seperate orders).

The tower shipped within the next day via UPS Ground and arrived within a week. There was no extra protection other than the tower's retail box, but it still came in mint condition. I was suspicious of their extremely low price on the tower, but everything went very smoothly.

My second order was for some Thermaltake Smart Fans. Once again their prices were very low, and even the 3-Day Select shipping was only $10 for the five fans. The order shipped that same day and it took about a week to arrive (this isn't their fault though, UPS wasn't working New Years Eve or Day).

Only gripe I have is that they e-mail you with your invoice #, which you then have to use to access your tracking information through their website. I'd like it a lot better if they e-mailed me a direct link to the tracking information (like Newegg does). As far as service goes though, this company is great!!!

"

"they over charged my credit card $2 over the invoice bottom line, and never bothered to tell me when the order shipped. their web page still says my order is being processed. their web page smelled kinda fly-by-night, but they had a good rating here. lesson learned: make sure a site has been rated enough times to be more sure of them."