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5/5

2023-06-16

Awesome!

"I had old photos of my mother and father remade. The company did an awesome job! Photos were returned earlier than expected and prices are very reasonable. Excellent quality!"

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5/5

2022-03-22

Highly recomended

"These folks went the extra effort to make my restored photos perfect. Even though I had not specified one correction they did their work and made my photo perfect (from the original, really bad photo from 1964). I highly recommend these folks! "

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1/5

2020-10-04

Defensive adn argumenative

"I will say they did do really good work - Sometimes. But don't you dare mention the other times as they will throw it in your face and get argumenative and I think they even try to get rude - perhaps not a native English speaking company (the attitude seems to be consistant with Chineese. "If you don't like it, it must be your problem becaseu we never do anythign wrong.")

I sent them a LOT of work and paid over $1000.00 with more in the estimates waiting to be done. You think they would have valued my business but instead, when I politely voiced a concern about some of their work being pretty good, some of the work looked very fake -(as if a 3rd grade student painted it- not how I put it to them, but being honest now - no tact nec. any longer). If it was a certain artist, could they not use that artist with my work. They then said it was my fault, the photos were too hard to deal with and not in good shape (I guess they only fix photos that are in good shape by that statement)., they continued to argue and canceled 2/3 of the photos they already gave estimates for (cutting off their nose to spite their own face). I told them that was fine, if they no longer wanted that work, then they could have none of the work and I canceled all the rest and just needed them to finish the last 4 they had in processing. That suddenly came to a hault. Now I have to ask for a refund of the work they didn't do.

Do youself a favor and go to another site. This is run by argumenative, thin skinned, skills lacking people and you would be better off paying someone else a little more then having to deal with this nightmare of a company .

I did a little research found almost every company does better work consistantly, takes customer complaints serious and I found site that do this and are cheaper, so why woudl anyone deal with these a-holes?
"

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1/5

2018-02-11

Very Bad service.They ruined my photos

"Very Bad service.They ruined my photos.They don't know how to restore photos."

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2/5

2016-12-20

Misleading and S-L-O-W

"Not having access to Photoshop at the moment, I inquired with this supposed miracle-working website about a very simple retouch of two scans of old photographs for a very time sensitive project. (If Picasa was still alive, I could have done this myself in about 10 minutes.) 24 precious hours elapsed before I even got a quote (hefty for what I was asking,) with no time estimate given (there was supposed to be one, but it was left blank.) Being in a hurry, I placed the order so they could get started, and at the same time contacted customer service about the missing time estimate. They took the money in the blink of an eye, but set the request to "pending" and took another day to send the unhelpful reply that I should have checked the "delivery time" section of the quote (keep in mind that I had done so, but it had been blank.) Even the "Estimated Delivery time" section of the order only states "prior to 11:59pm", but not on which day. After I contacted them, they confirmed the order with an estimated delivery time of and additional SIX DAYS. SIX ENTIRE DAYS. For a very simple digital service with no time consuming components such as shipping involved. What a ripoff. Who cares what kind of work they do if it takes such an unreasonable time? I am now having to spend even more money locally to somewhat salvage my project. Perhaps this uncaring website did not technically lie to me, but I feel horrendously disappointed. If you decide to order from these guys, be sure to do it WAY in advance and get all your questions answered before releasing your hard earned money - or you may have to spend it twice."

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