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1/5

2020-05-08

Worst Customer service ever!!

"I ordered a handicap toilet for my Dad. Unfortunately because we have custom toilets, your toilet did not work for us. I wrote to get an authorization...it took a few days to get response. I finally get a response and am told to answer their questions, I did...never heard. Finally I got upset and said where is my Return authorization and whomever wrote the emails was rude and impudent!!! The words they used on emails made them sound annoyed...what kind of a company employs these kind of ignorant people!! Worst ever...use another company for your loved ones...they are horrible to say the least. I got the email for authorization at 10 am and didn’t even have time to place the numbers on the box, Fed Ed was there....they are the worst!!!"

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Verified
4/5

2016-10-07

They have what I'm looking for!!

"I was looking for a cheaper brand of an incontinence supply through many medical supply store locally, but no luck. My friend told me about their website and was able to buy the diaper that i was looking for. I saw good reviews from www.medsupplys.net of that diaper and currently in auto-order"

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Verified
5/5

2014-02-14

"I am very pleased with the products I received and the shipping. I will be ordering again very soon."


Verified
5/5

2014-01-26

"online process was very simple and package arrive in a timely manner."


Verified
5/5

2013-12-28

"Order was received on 12/27/2013. Box had gaping hole and was open, when received, but product was not damaged.


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Verified
4/5

2013-12-17

"Speaking from a BASIS of Reality ...Very Good Service ...nothing in Life is Perfect."


Verified
5/5

2013-12-16

"My Purchase was packed very well I was very pleased with my orderDalphineNewby"


Verified
5/5

2013-12-09

"I was very happy with the service and how quickly the order was received."


Verified
5/5

2013-11-09

"salesperson was super
fix ur website - ordered 3M window dressings and screens had wrong p/n 5 times
called the order in - sales walked me thru the screens saying new software had bugs that showed wrong p/n until after u paid - then correct p/n appears - she was right.

Good product - good price
"


Verified
5/5

2013-11-03

"this was the easiest ,fastest online service that I have experienced EVER . I look forward to continuing to order my diabetic supplies from this company. I will recommend this to others who need durable med supplies ."


Verified
3/5

2013-10-30

"Quality of some of the items was below what I expected."


Verified
5/5

2013-10-29

"No problems. Merchandise came as expected."


TPA
Verified
4/5

2013-10-17

"An incredibly rapid delivery. The wedge is a little more firm (harder) than I would have preferred, but it will most certainly do the job for which it is intended. Will definitely use your services again."


Verified
2/5

2013-10-08

"Be aware if you order a size that does not fit, it may not be returnable. In addition, I was told there would be a re-stocking fee if I returned the item."


Verified
5/5

2013-09-07

"The website is easy to use and my order was delivered quickly. I will order again. "