"Ordering was very simple and it was nice that it pulled in all the different matching pieces of furniture that went with the platform bed/headboard and end tables. Items all arrived quickly and in good condition. Assembly was lengthy, but obviously out of the control of the vendor. I would definitely purchase from oneclickmx.com again, and may purchase the dresser and bench that match my existing set"

"I have placed an order and immediately received an email that the order is placed on hold for several reasons please call. I called multiple times with no answer. This website is a scam/gimmick. The price was too good to be true. Try calling the number on the website you can't get through! Don't waste your time."

"Have you ever ordered something and upon receiving the item discovered it's not what you expected? That is what happened to us. OneClickMX ships the item for free but if you want to return it, they charge shipping both ways and a 25% restocking fee.

If you are absolutely sure you will not return the item and everything will go right with your order, then OneClickMX is fine to order from. If you are like me and judge a company not when everything goes right but when something unexpected happens, order from someone else."

"Without questions the worst online buying experience we've ever had. We waited weeks and weeks for part of the order to arrive before finally contacting OneClick to see what was going on. We were informed that the product was on back order. We wondered why they wouldn't have contacted us to let us know but gave them the benefit of the doubt. We asked how long it might be and they had no idea. Finally they suggested that we purchase it from another online retailer and sent us a link to the product. We took her advice and purchased it. It was the wrong item. We tried to contact OneClick to explain what happened and they wouldn't return our calls or emails. We called DOZENS of times with no answer. We finally got someone on the phone and she was incredibly rude. I asked to speak with her supervisor and she refused to give me his contact info - phone number or email. Awhile later we get a phone call from the owner who tells us it's our problem. I explain that his rep sent us the specific link and suggested we purchase that product to match what we has already purchased from OneClick. He didn't care, but beyond that was SO RUDE! I thanked him for his time and explained that I would give him a terrible review. His response: If you do that more than once you'll hear from our lawyer!

I would strongly encourage others NOT TO USE ONECLICK. And based on some of the other reviews we have read many people feel the same way. BEWARE!"

"Thank you OneClickMx! My BDI cabinet arrived today and was perfect. And thank you for the personal phone call with the tracking info. And hands down, your price was the most competitive. I could not find a better value at BestBuy, Amazon, etc. (And, I researched this carefully.)

I will definitely be ordering from you again."

"Resolved an initial problem personally and immediately on my contact. Items came quickly after that and were perfect as expected. "

"Super Duper Fast Shipping! Ordered a Salamander Designs Cabinet Synergy model 336 and could not believe how quickly they shipped this bad boy. I was emailed a confirmation and a tracking number both within 48 hours. AWESOME!!! I love service like that where i don't even have to make a phone call I simply order online and I have my item in a few days. This is how onelcickmx.com works. They are professional and fast I must say. So I strongly suggest oneclickmx.com to anyone and everyone. Thanks, Tim I am out"

"This is an update to the review below. PLEASE READ!!!!

On 2/18/11 I got a call from the owner of the company, Jeff White, who cussed me out, and I don't mean little bit, he used pretty much every cuss word you can imagine before threatening to sue me because I wrote a bad review for his company. He has now called back two more times cussing me out further and threatening legal action again because I posted this review which is 100% factual and uses direct quotes cut and pasted from his representatives. This is not a company you want to deal with.

Whatever you do, do not do business with this company!!!

If you are considering doing business with this company, and I highly suggest you don’t, please read this in full before making a decision. I wish someone would have done this for me before I made the mistake.

I ordered a TV stand from oneclickmx.com on the morning of January 27th and was told it would be here in 3 to 5 days. Today is February 10th and it is still not here, no one can tell me when it will be, and they refuse to cancel my order and refund my money.

To start, I ordered from oneclickmx not because they had the best price, but because they were the only ones who had the item I wanted in stock (supposedly, I would find out later it was not). I didn’t take the website’s word for it, I actually called in to confirm that the item was indeed in stock. I was told it was, the girl took my order, and I expected to have my stand in 5 days.
Before ordering I left stock requests with a couple of other sites and sure enough, a couple of days later, I got an email that another site had it in stock at a lower price. I sent a message to oneclickmx to see if the order had shipped and if not, requested either a price match or a cancellation of my order.

This is the response I received…
John, we normally do not price match after the product has already been purchased. We only price match at the time of purchase as it states in our policy. Also in this case your item has most likely 99.9% shipped out last Thursday or Friday and we just have not recieved your tracking. Sometimes the warehouse gets behind in getting us our tracking numbers, so in some cases the items have shipped but we dont get tracking for a few days after. I will make you a deal. If it has not shipped out I will price match it for you as a 1 time courtesy. However if you ABS60 has shipped there is nothing we can do. I will let you know tomorrow.

This message was received on Jan. 30 and on following afternoon, I received a shipping notice from oneclickmx and a tracking number from FedEx. The shipping information had been received on Jan. 31 at 11:42am and the package was picked up that afternoon at 4:31pm. I sent a message requesting the promised price match and got this response…
I will see if anything can be done because technically we do not ever do price matches unless its at the time of purchase as it does state in our policy. I will try my best and go to bat for you but I am not 100% we can get it done for you.

They had changed their mind and were now not honoring their previous commitment. Also, they would not cancel the order any longer because it had shipped, a problem that would have been avoided had they told me no in the first place. Yet another but not the last lie they would tell me. I was threatened with restocking fees, shipping fees, etc and finally spoke with the owner of the company who said I was lucky to get one at all since more than 60 had been backordered. When I asked why I was told it was in stock, he told me it was an inventory error. He also told me the other company used them as a distributor and that’s why it was in stock in their system now. What he didn’t stop to realize it that if he let them know it was out of stock, he knew it was not in stock when they took my order, another lie uncovered. He then proceeded to tell me he would do the price match if I would write a positive review for their company. I refused to write something complementary, but told him I would consider not writing a review at all if he honored the word of his employee. He finally, but reluctantly agreed to honor their commitment, and a few days later issued a credit. I now understand why there may not be as many bad reviews as most would have accepted the bribe.

The package scheduled by FedEx to be delivered on Feb. 2nd but was delayed because of the weather. This I completely understood and patiently waited for my stand to arrive. The stand finally made it to Dallas on Feb 3rd, but again, has yet to make it to my house. On Feb. 5th, it was on a FedEx vehicle for delivery the next business day, Monday the 7th. For unknown reasons, and it was not the weather, it had been sunny and warm since the preceeding Friday, it was not delivered. I called FedEx and they assured me it would be there late in the evening, but it was on its way. On Tuesday, when it had not arrived, I called FedEx and they again assured me it was out for delivery and would be there by 6:00. When it did not arrive, FedEx had no explanation and I turned to oneclickmx for help. I sent this message….

FedEx has still not delivered my package. It was originally scheduled to be delivered on Feb. 2. I am aware that the weather initially delayed delivery, but the package has supposedly been in my area since Feb. 3. It has supposedly been on a truck for delivery since Feb. 5. It was out for delivery yesterday and never made it. It was out for delivery again today and never made it. No one at FedEx can explain what is going on. At this time I can only assume the package has been lost. FedEx needs you to make a claim as you are the sender. Can you please contact FedEx in the morning and get a credit for the value of the order and refund the purchase price to me? Thanks for your assistance. John

I received a response that they would check on it the next morning and got this message…
John, just spoke to FEDEX they had weather issues. Anyway they confirmed the unit is on the FEDEX truck for delivery today. You will have it today 100% before 6PM. If you need anything else let me know.
I reiterated my concerns to which oneclickmx responded…
I spoke to them and they confirmed 100% it will be delivered today before 6PM. If its not there today I will ship a new one out. I think the guy at the terminal was telling me the truth,

When it did not show up, I contacted oneclickmx again and asked that they just refund my money and deal with FedEx, I was tired of dealing with a package that was now over a week overdue and more than that from the original quote. I got this response…
John, it appears they mmust have lost the unit. We will be shipping out a replacment unit 3 day air. If you do not want the replacement unit you will be hled responsible for the shipping and restocking. Please let me know which way you would like to go. This way I can either credit you back minus 25% minus shipping or ship out a new unit 3 day air.

A few minutes later, I got this…
Spoke to FEDEX they can't make it up the road due to bad ice. The unit is not lost so at this time the order can not be cancelled. It will be delivered as soon as they can make the delivery. The package is not lost but from where they are coming from apparantly their is some very icey roads. They ran a trace they found the package it is not loast. BE PATIENT!!!! Sorry for the delay!

Again, oneclickmx had changed their mind and not done what they had promised. The roads were not icy. I had seen FedEx trucks out every day since the arrival of my package in Dallas. Someone was not telling the truth and oneclickmx was not honoring what they had told me only a few minutes before.

I told them again to refund my money and got this…
You are asting to much time and energy we have all the docuementation we need. Fedex put a trace on the package and found the package. You can even pick it up if you are that impatient. Our policy is policy and we can't cancel any order that has shipped out sorry. At this point you will have to wait until you receive it and go through our return policy.

So here I sit. Oneclickmx.com has my money, took it in bad faith after telling me they had my item in stock when they did not, they can’t get the carrier to deliver my package, that is if FedEx still has it, won’t send another, even though I don’t want it, but that’s what they promised to do, and I am supposed to just sit and wait.

Whatever you do, do not do business with this company! They are dishonest and will tell you anything they can to get your money. Once they have it, good luck!
"

"I ordered a $409 Haier portable washing machine for my apartment. It did not work and I was angry at having to wait another week and a half on top of the two weeks I waited for the machine to be delivered.

Mu husband and I tried to contact oneclickmx by phone FIVE times AFTER Jeff told me he would contact me by email when he got a date for FedEx pick up and didn't get an answer by email until six days after the phone calls. He told me their phones were having problems and got very nasty after that poor explanation. The email was running just fine.

In the following weeks I was told by Jeff White that he knew from one phone call that I was going to be a problem customer, lug the machine out to the front of the house so FedEx wouldn't miss a second pick up attempt (I was NEVER told about the first)and I was unprofessional. Uh, I'm the PAYING CUSTOMER......

His customer service rep, Chris Harris called me a liar, I 'live in a strange location' and said that I "Need to get more at home". Excuse me?

I was told, fortunately, they have very few customers 'like you' and not to shop with them anymore...AFTER I told them I would never shop with them again.

They emailed me nasty and sarcastic communications AFTER I told them never to contact me again and had to threaten them with harassment charges. To which they replied THEY would file harassment charges.

The emails were grammatically illiterate and the spelling was horrendous, as well!

In my opinion if you enjoy sophomoric, infantile, 'I know you are but what am I?' treament this is the place to shop.

If you are a mature, intelligent consumer and require your customer service to be professional, mature and prompt, this isn't the place.

I venture to say that this company is run by young 20 somethings. If they are older, holy smoke...."

"Jeff and his staff at One Click MX go above and beyond to ensure that the customer is fully satisfied with any product they sell. They are professional, very friendly, knowledgeable and most importantly listen to your needs.
My purchase was delivered earlier than stated which is always a plus!
Save yourself the time and they money trying to search the Internet for a better deal and customer service...you will not find it.
One Click MX is the premier place to shop.
I want to thank Jeff and his staff for the great care and attention they gave me!
"

"DO NOT ORDER FROM. This is an awful company to deal with. They charge a 25% restocking fee if you return anything. Ours amounted to $500 plus $150 shipping. They also overcharged us $40 on one item and refused to give us the price we were quoted. We are still trying to have a credit show up on the credit card-merchandise was hand returned 2 weeks ago. "

"Ordered an AC unit and wall sleeve and had to go back and forth with a wrong and damaged unit. I believe the true fault was with their OEM supplier warehouse, not in oneclickmx.com itself however. Admittedly, I had to follow up with OneClick multiple times, but they did get everything resolved OK in the end. I'd say they move a little slow (maybe overwhelmed?), but do appear sincere in resolving issues."

"I placed an order with OneClickMX.com on the 15th of September and received it on the 17th. I would call that super quick shipping, beautiful website, very easy to use, hassle free checkout and very clear emails that explain exactly what is going on with your order"

"I really cant ask for more. Received my order is the exact condition I expected it in. Used the coupon code SD5 during checkout to review 5% off on my salamander tv stand."

"Ended up having to cancel order. Purchased item because although price was higher than several other merchants, it was one of the few that showed it in stock. After hearing nothing for 2 weeks, I sent an email and got an email back telling me it was backordered. I ended up canceling and ordering from another site which shipped the next day but lost two very needed weeks in the process."