"It doesn’t make since that I can order a part online for almost 1/3rd of the price but have to wait 2 to 4 days to pick it up when it is already in stock. Or I can pay a ridiculously marked up price and have it handed to me right there at the counter. "

"Shipping was a little expensive but I don't think they can help that all too much."

"It super easy tech friendly and you save a lot! "

"Great prices! This dealer is always easy to work with! "

"Human machine interface is good, dealer discount is great. As my last experience with face to face interaction with the parts department was not good, this is a plus! "

"good customer service and employees willing to help"

"best price i found and closest place to buy"

"Courteous and knowledgeable service"

"I called your parts dept. Dalton was great in helping me to confirm I ordered the correct parts. "

"Love how they requested my vin to make sure my part fits "

"Excellent website, easy to navigate"

"Ok VW has the best prices. "

"It was kind of hard at first first time doing this just have a little patience you might have to repeat some of it if it's on a computer I think it would be faster but it's on a phone so that more sometimes you have to repeat it then it goes through just a little patience"

"Finding the correct parts for my 2003 Beetle was a breeze. I’ve been able to find the parts needed. If I can’t, a simple phone call, and the representative walks me through it.
They will also let me know if a part is discontinued. I also find the pop out diagrams EXTREMELY useful."

"Web site was easy and fast to use!"