"First, I just want to say that I have not been paid or compensated in any way to write this review, and I am doing this voluntarily because I am super impressed with the level of service at Office Crave. My experience with Office Crave starts about a month ago, when I, like many other people, were burning the midnight oil searching for Clorox wipes online. I chanced upon Office Crave who was the ONLY store offering a preorder option for disinfectant wipes.

At first, I was skeptical and searched terms like, "is office crave legit," "office crave reviews" because I had not heard of it and I did not want to be a victim of a internet scam. But after researching Office Crave, finding out it is located in Florida, and seeing a legit twitter and Facebook, I decided to preorder. Fast forward, unfortunately, the preorder could not be fulfilled due to the lack of inventory from the manufacturer.

Yes, I was frustrated but at the end of the day, I know that my life will still go on without Clorox wipes. Office Crave informed me of the situation and instead of me lashing out and acting crazy about some disinfectant wipes in response, I just let it be and kept an eye on their site for more disinfectants. At this point, I was desperate for Tilex, toilet bowl cleaners, and all-purpose sprays because my bathroom was in need of a good scrubbing.

Anyhow, soon after my preorder was canceled, I received some back-in-stock email alerts and disinfectant cleaners popped up on their website. I was so excited to clean my bathroom that I purchased them right away and even followed up with customer service to ask if they had these items in stock and if the shipping would be quick because I was that desperate. I received a response right away and the tracking was sent soon afterwards. Every interaction I had with Office Crave was speedy and professional. They don't play games with people's time and money, (e.g. my preorder was never charged) and they don't wait to respond days later in hopes that "time heals all wounds" and hopefully you'll forget about things. They were upfront about the situation, their stock, and followed up quickly with every single email I sent.

Today, just two days after I placed my order online, I received one of the items in my order (the other ones are also already in transit but arriving in different packages). AFTER TWO DAYS, I GOT SOMETHING. I was SUPER IMPRESSED because it arrived so quickly and I know that this type of expedited 2-day shipping isn't free on their part. I was so happy, I contacted customer service right away and complimented them on their service because I am a firm believer on communicating with people not only when things go wrong but when things go right--excellent, really.

Anyhow, I decided to write this review because this covid situation has made us all anxious and unsure about what the future holds. The gold standard now is being able to find people you can rely on during these difficult times, who aren't going to waste your time and money, and to be able to find the items that you want... I found that with Office Crave.

Unfortunately prior to my experience with Office Crave, I had been to many other websites, retailers, distributors that never updated their stock and was late or completely unresponsive with their communication. Another disappointment is when distributors only serve businesses (and residential folk like you and I are left without many choices), and we aren't aware of this until you go to check out and they ask for a valid business account. Very disappointing, especially when you are spending upwards of an hour loading your cart only to find out you aren't allowed to purchase anything. They should just let this be known on their homepage so we don't waste our time.

It is great that Office Crave supplies orders for everyone and provides such reliable and fast service. You can also sign up for email notification alerts whenever something you want is out of stock and you'd like to be notified immediately when it's back in stock. And yes, they actually email you.

Anyhow, if you are looking for a "legit" and safe place, especially during these uncertain times, Office Crave is a highly trustable, dependable site where you can find something that you need (and it doesn't have to be just disinfectants, they have a huge inventory of anything office-related). So happy, I already placed a third order with them! :) Thanks, Office Crave. "

"I am a first-time customer (3/23/2020), and I am very impressed with the products and service that I received from Office Crave, and I will order again! The shipping was great, and the products that I ordered were of outstanding quality. I placed my order and called to confirm that it was in stock with Ms. Shelly. Ms. Shelly told me that it was in stock, and would be shipping out. I received tracking information via e-mail, and received the items by UPS. Office Crave ships well, and their prices are very reasonable. You don't know how much it meant to receive the items that I needed during these times."

" Just a note to tell you how much I appreciate the excellent service I received reference my order. I placed my order sometime around noon on Monday. Received it on Tuesday approx 4pm., and it was exactly as I ordered. Your prices are great also. I definitely will order with Office Crave in the future, and refer my experience with all other business people I know, and deal with. It is great to finally do business with a company that knows how to be as efficient as Office Crave. Thanks much !"

"We have ordered some green office supplies to make our office space eco-friendly. Supplies arrived on time and were well packaged. They were easy to assemble as there was detailed information on the website. Thumbs up to the customer service as well. "

"I came across OfficeCrave.com while looking for printer paper, expecting them to have normal office supplies. But I must say they’ve taken office supplies to a whole new level. Their product selection was so good that I ended up buying many other things. Their super fast shipping is definitely a plus. "

"I was thoroughly impressed with my first order at OfficeCrave. I called in and got a helpful customer service person who answered my questions. Placed my order online and was shocked to be getting some HEAVY items with free shipping! Prices are super competitive, and can't believe the variety of all the items they offer. Order was delivered in just a few days and I couldn't be happier. I will certainly be using OfficeCrave for all my office needs!"

"On Jan 11th I ordered a simple wall calendar. Over 3 weeks later I still did not have my order. I have called the ***-***-**** number that is on their website as well as on my invoice and the phone rings and rings. No one ever answers and it eventually goes to a fast busy. I have read other reviews where customers have left voicemails but I can't even do that. I sent an email to ****@**** and marked it with a read receipt. I got an automatic message that the destination server is invalid. I guess this site/business is just a scam. Do not use this company or their site!!! If I lived in Florida, I would love to stop by their "location" of 20533 Biscayne Blvd, Adventura, FL to see what is there....but then again, if I lived there I wouldn't have to order this item online, would I?"

"I am pending the final review of this seller in order to give them an opportunity to address my concerns. So far, they have done a decent job of addressing them and I feel like this will work out OK."

"was recommended this company from a friend who told me about the savings and service officecrave offers. we purchase 3 desks, 3 chairs, a small office refrigerator, an air purifier, and white board. Combined the weight of this was over 600 pounds. Incredibly we not only saved 25% on the products compared to amazon which is usually the lowest, the shipping was also free. 600 pound shipment likely runs around $100 to $200 as the products were shipping by a very large truck, so impressed that we received free shipping. Products were received without a scratch which was also incredible as in the past we purchased desks from staples which came from local stores and were damaged.

A+ in my book."

"longtime customer, fast service, best price, no complaints."

"I understand that the product I ordered said "special order product 3-4 weeks delivery" so it will take a while. On the 4th week, I e-mailed customer service to ask when will I receive my items (thinking they might have an idea by then). I still haven't heard back from them."

"I have paper towel dispensers in my office. Purchased through another company. That company no longer offers the paper towel rolls we need. Found OfficeCrave as an alternative. I've purchased from them several times. Always quick delivery. Very good company. Will continue to use them as long as they offer what I need."

"I ordered a $92 item online to be delivered before christmas. I gave them my proper credit card information with all the security codes, the matching registered mailing address and then simply requested the item to be shipped to our second home just an hour away from the registered billing address. This was an online option they gave me, so I took advantage of it by listing both addresses. At no point was I informed that I can not ship to a second address other than my credit card's registered/billing address. Happy that I was checked out, I printed my order confirmation receipt out and went about my life waiting for the package. Little did I know, that a 2 day Gestapo/FBI style interrogation style process was about to rain down upon me just so I could get the item sent to me. For one, even though I successfully checked out with a confirmation number, I never received a confirmation email. Then the following day, I received a phone call stating that they can not ship /process the item because my shipping address is different than my registered billing address on my credit card. I was surprised since we use the same business card to do exactly the same buying tens of thousands of dollars worth of goods and shipping them to different locations. I told them that I was surprised since it is pretty common for people to ship to different addresses either as gifts for some one else or some people have multiple homes or businesses. If you can not do this, this country would not be able to function. I then was told that unless I call my credit card company to add the second address, the item will not be sent out. Let me understand this correctly: If I am sending someone a gift to their address, you want me to add Their mailing address to MY credit card account/information?! That's crazy!!! Reluctantly and frustrated, I told them that I do not have the card on me nor did I have the phone number to call the credit card company and that I will have my wife do that in her lunch brake. 5 minutes after I hung up I received a email stating that per my request, my order was canceled. Are you kidding me?! I then called them up and complained explaining that I needed time to reach the credit card company and that it was important that this item was not canceled. They told me that they do not know why the order was canceled, but once I call them back after I have called my credit card company to add my second shipping address, then they will reorder the item for me. Really?! I had been looking for this item for a while since it had been sold out everywhere else and now you tell me I am going to hope for the best that no one else will buy it until you guys have concluded your "investigation" about my "mysterious" second shipping address which by the way is also in the same name as the billing address. By now I normally would have turned the other way and given another company the business, but because the item was sold out, I stuck with them. What a mistake. So my wife calls the credit card company asking why they are not approving the charge and they tell her that they did approve the charge and that as usual they have no problem with me wanting to ship to another address. Turns out it is OfficeCrave who has been giving me the runaround and who makes up their own rules and regulations which they do not disclose online at check out and when on the phone, they pretended that the credit card company was at fault. Frustrated, my wife still added the second address to our credit card account and then I proceeded to call the company to let them know that we did what they had asked us to do. Unfortunately the phone kept going to voicemail no matter how often we would call back, so I reluctantly left them a voice message stating that I did what they requested and to please process and ship the item out asap. To my surprise, I get another phone call the next day asking for me to give them the complete credit card number and the phone number of the credit card company so that they can call them to verify my second address. Are you kidding me?!!! You guys just told me for the last 2 days that this is all about security, but now you guys are asking Me to give You all my credit card information over the phone. Why, shouldn't you already have that information when I gave all that info online?! I once again under time pressure and out of pure frustration gave them my credit card info, because I just wanted the item before christmas. I was so disappointed and felt violated, I literally felt sick to my stomach. I am all for security and I like giving small business the business over large ones, but it has to be reasonable and the stubborn and archaic billing policy of this company is plain and simply outdated and unreasonable/unproductive. If OfficeCrave spends 2 days and countless phone calls on trying to verify one simple transaction, they should be more worried about going bankrupt on staff over time and by losing countless upset customers such as myself with their "state of the art Security" process. It took me 2 days and 8 phone calls to get this item ordered and this is in 2013 when online ordering is supposed to be easy and intuitive. I do not care if you are overly concerned about fraud, that's just the risk you take of having an online business. If you can not deal with the calculated risk of online fraud, then you should not be in business pestering your customers making them feel like a bunch of criminals making them jump through hoops for 2 days. I wounder how millions of other online companies mange to function and stay in business without pestering their customers like this company does. I am now still waiting to receive the item and because they delayed things for 2 days, I am certain I will not receive it before Christmas, at which point I will update this or will write another review. Also, the person I talked to was rather defensive and uncaring (I just work here type of attitude) and so was the manager who was directing her in the background. They were stubborn and had no compassion or words of comfort and did not even try to apologize for the run around they gave me. Unless you are masochistically inclined, I suggest you not waist your time and nerves with this company as you will surely regret it.

Update: minutes after leaving this review, I received a phone call from OfficeCrave not to apologize or anything else reasonable that any other normal and rational person or business owner would do, but rather requesting me to remove this review. I am literally blown away by the sheer rudeness, arrogance, disconnect and lack of professionalism of this company. I would not be surprised if they now cancel my order and continue to call me or possibly threaten me otherwise. If they do either, I will continue to use my freedom of speech rights by sharing my terrible experience with other online review sites.

Ok, in their defence, after jumping through all the hoops they put me through for days, I did receive the item rather quickly (2 to 3 days and on time for the holidays). So shipping with this company is fast, or they rushed my order due to the initial delay. Thank you for that and I am adding one star for that gesture. Nevertheless, I still feel the same about my initial complaint above."

"Delivered what I wanted quickly and for $200 less than I could have bought the exact same item from a local retailer. I love my new HON 3500 series chair!"

"I ordered a Fellows shredder from this company. The price was the best I could find. Their web site was easy to figure out which was appreciated. I immediately got a confirmation and was pleased to get the shredder in 2 days. Will definitely do business with this company again!!!"