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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-02-15

"Unbelievable fast (and free) delivery from Dubai, not so with many items bought from other sellers based in the UK."


Verified
4/5

2015-02-15

"good first experience, my Canon camera was new and they called in advance to inform me that the camera bag that I ordered was not available and offered to bring a different smaller one - it was actually too small for my liking after all, but one cannot open the boxes that arrive with the courier, you just have to trust them that everything is ok....so far all is working! thanks"


Verified
1/5

2015-02-13

"I do all my electronics gadgets buying online, and dealing with offer bank is by far the worst online experience ever, bad product bad courier and bad customer service.


I will make sure as much as i can that no one that i know will deal with offerbank any more.


I bought a phone htc one, which once i received it was a testing device which means its not designed for selling.

after a big fight with the customer service, and the most unreliable courier that they are dealing with (which he claims that he called you for the deliver and you didn't answer which never happened)

i had to send the phone to them by my self and they needed 2 days to check the phone !! and another 4 days to return the money.


DO NOT DEAL WITH THESE GUYS AT ALL
"

Detailed Review Benchmark + -
Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Overall customer service
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Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-02-13

"The Item was shipped by DHL I had to pay an additional handling fee of OMR 13 which worked the same price as in Oman. I purchased this camera from Offerbank as it was cheaper but due to the tax and handling charges the price become equal to Oman."


Verified
5/5

2015-02-12

"Gosh, the whole process was amazingly easy and delivery was savagely quick. I've looked around everywhere before buying, and I don't think you can beat offerbank for price, quality and delivery. I highly recommend anyone to buy from them!"


Verified
5/5

2015-02-11

"Good product and very fast delivery thank you offerbank"


Verified
5/5

2015-02-07

"fast delivery & updating the customer via phone call about the orders conditions...

But, KEEP your site always updated, im reregards to your item price, availability and hoping for more accessories....
"


Verified
1/5

2015-02-05

"I didn't receive my order nor any care or support for the company representative to solve my problem.......
"


Verified
5/5

2015-02-03

"Delivery was delayed and had no idea when it will be delivered. But indeed I got it. Thanks"


Verified
1/5

2015-02-02

"The order is late. And impolite customer service who knows nothing about the service. First attempt and last one! "


Verified
3/5

2015-01-31

"Although the product finally got here, the initial dispatch was very slow and communication very poor. This is no Amazon!"


Verified
5/5

2015-01-30

"nice service I prefer to buy again."


Verified
5/5

2015-01-29

"I have no hesitation in saying that offerbank has one of the finest customer services. The staff is always attentive, courteous and polite.Whenever i called, they always went out of their way to help me and provide the necessary information.It is, by any standard, a five star organization. Prof.A.Tariq. Dubai.mm"


Verified
1/5

2015-01-28

"Item was out of stock and was cancelled"


Verified
1/5

2015-01-27

"The shipment arrived after 9 days. I had to pay customs because the company name was written first on the shipping address on the package. Lastly after all that the product has fault."