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1/5

2003-04-24

"DO NOT I MEAN DO NOT ORDER FROM THESE CHEATS!!!!

I ordered their OC System Abit approved RAM PC3200 (DDR400)CAS2 and it wont post at anything but 100mhz FSB!!! I called ASUS and they said i got ripped and to get a refund if i could.

I called them and they are *Suposed* to refund me when I send it back.

Its got a cool copper heatsink that covers up the PC2700 mem serial numbers! ITS OVERCLOCKED CHEAPO RAM AND IT DONT WORK!

Never order from these guys take it from me and the many others!
"

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2/5

2003-04-18

"I recently found that I am yet another victim of OCSYSTEM fraud.
Several months ago, I purchased what I was led to believe was PC2700 @ CL2/CAS2 (512M). It IS labled as such and will run at 166-170 FSB but with some intermittant stability problems. Last week, (AFTER I had ordered another one) I found a program that reads the values of the chips and I found out that I do indeed have PC2100. No, I will not pay to have them returned...but I'll NEVER buy ANYTHING from them EVER again.
They're thieves!!
UPDATE:
I received my order today...it is, in fact, PC2700. I've not done much testing yet, but I feel I've been cheated enough already anyway.
Do NOT trust these people...
"

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1/5

2003-04-17

"the following is quoted from an email i sent OCSystem, it took them more than a month to reply.
"I believe that the memory I recently purchased was mislabeled. I ordered 2x256MB of PC2700 CAS 2.0 memory (see my receipt below). I believe what I actually received was PC2100 CAS 2.5 memory. I tried to reach customer service by telephone for several days receiving only busy signals. Eventually I was able to leave a message describing my problem. I have not received a reply."
when I finally recieved a reply, and an offer to exchange the product I had to pay shipping on returning the old product. The new product still does not perform up to spec but it is possible that the problem is my bios... I'm still working on it.
"

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5/5

2003-04-17

"This company is great, I have ordered from them about 13 times they have always shipped super fast to me and they have upgraded what I have ordered to something better (i.e. pc3000 ram to pc3500) for free. I highly recommend these guys."

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4/5

2003-04-15

"UPS delievered my Radeon 9700 Pro to an abandoned house, but that holds no bearing here. I'm just angry with them and feel the need to tell everyone possible.
As for OC, I ordered on April 1st and recieved it on April 9th. The card is working well, but the driver disc I recieved was broken. I immediately informed them of this, and had an email the next day telling me another would be sent to replace it, and also another UPS shipping number...let's hope UPS doesn't deliever this one to the wrong place, as well....
"

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1/5

2003-04-14

"Placed two orders with OCSystem in the last 10 days, one for a 9700+ Pro level one, for which I received a standard 9700 Pro card (about a $70 cheaper card) and one for a standard 9700 Pro, which was received defective. OCSystem offerd no type of compensation for their mistakes, like covering shipping charges back to them, and have been extremly slow with RMA assistance."

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sxm
5/5

2003-04-09

"i ordered from this company over a year ago. from what ive seen on resellerratings now, this place has gone down. my order however went great. i ordered 3/11/02 and received my package on 3/15/02 (checked old emails and ups tracking for dates). items came well packaged and they had good prices. shipping was a little high tho ($17). i only ordered a memeory stick and a psu. overall, it was a good company (when i ordered 3/11/02). dont know about present day."

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5/5

2003-04-06

"I have a business in which I build computers. I had originally placed an order with OC System because the price for the memory was far better than any other company(by about 25$). I mean the price was far better than any other companies cheapest version of the same speed and size of memory(even the non heatshielded Apacer memory from newegg).

I do understand those of you who did not recieve their packages on time as my memory took about 2 weeks to arrive from the time I ordered it. It did make some of my own customers edgy when I told them it would be another week for their computer. It was also very difficult to get in touch with them via email and by phone. I did finally manage to get in touch with someone via phone who said the memory was back ordered. It almost seemed to me that they get the orders from online and then order them from a wharehouse or distributor before they ship them out which takes them a few days to fill orders.

The product arrived in excellent condition in an anti-static bag. It clocked to 400mhz @ cas 2.5 as stated and I was even able to overclock a cas 2 stick of pc3200 that a friend had ordered from them to about 420(210)with 6-3-3 timings.

This was the second time that I ordered from them and besides the fact that they are difficult to get in touch with and the orders take a while to come in, if I didn't mind saving 25$ and waiting a while then I would certainly order memory from them again.

They do state that some of the items they sell are overclocked(hence the name OC System) I am uncomfortable ordering anything that has been altered from any company.(I prefer to alter it myself) I am sorry about some of the people that had to wait for their product to arrive (especially if they paid extra for shipping) and as for those who ordered overclocked items ... well you get what you pay for. As for me I can find alot of other things to spend 25$ on and if I have the time I will probably almost certainly order memory from them again.
"

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1/5

2003-04-03

"WATCH OUT! I ordered their 512 DDR 400 CAS 2 (PC 3200) RAM, when I received the memory it only shows up as DDR 333. I called and the sales guys actually says "it’s over clocked" and wants to force my BIOS to think its 400. I say NO, I ordered DDR400, that’s what I want. He says ship it back and they will replace it. After 10 minutes of complaining they agree to reimburse me for the shipping charges, OK that’s good.
Over a week later receive the replacement, same crap 333 marked as 400.

Finally had to cancel the charge with my cc, also filed complaints with CA attorney general and the FTC. BEWARE DO NOT BUY FROM THEM!!
"

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1/5

2003-03-31

"These people are the scum of the earth. They are a bunch of thieves plain and simple.

I bought a OCS Radeon 9500 Pro from them. It took a couple of weeks before I received it. I honestly believe they delay shipments so you fail to meet their RMA policy. They provide 30 days, but the clock starts the day you make your purchase and not when you received it.

Anyway, I received the video card and instantly notice the card was modified in a way other than what was mentioned on their website. It had a voltage modification which usually means nothing but trouble. It had a 2.2K ohm resistor soldered to one of the integrated circuits on the back on the card. Upon installing the card I knew it wasn't going to work. This card was putting off enough heat that it raised the temperature in my room by a few degrees and this was with the side of the case off and a desktop fan blowing cool air onto the GPU.

Booting up, even during the post screen, there was a lot of screen corruption. Clear sign that the card was running at a speed it clearly couldn't handle. So I immediately box all the stuff back up and ship it back to OC Systems.

Here's the problem, I have confirmation that they received my card back. I went to USPS and got them to give me a copy of the sheet that show when it arrived and who signed for it.

I've tried numerous times to contact OC Systems about a refund or a replacement video card, but they refuse to answer emails, faxes, or their phones. They have basically went into hiding!

I doubt I will ever see a video card I paid for or a refund of $215. They've basically stole $215 from me and committed fraud and sold me a product they knew didn't work. Heck, I don't even have video card and I'm out $215. I think all the people that have been robbed by OC Systems should get together and file a class action lawsuit against their sorry ass!
"

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Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Variety of brands and products offered
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Ease of ordering online
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Being knowledgeable
Being easy to reach
Making decisions on their own
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Overall customer service
Customer service being knowledgeable
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1/5

2003-03-27

"I have known too many people who have been screwed by this company. I find it hard to believe that ANYONE would read these reviews and still try out these crooks. Even if you have had a good experience with these theives, it is a matter of time before you get screwed. That simple. They pull bait-and-switches...they charge your CC for products they don't send....to them customer service is an OXYMORON. They never return emails or phone calls...they ship products that aren't ordered and omit products that are...they quite simply are CROOKS and should be prosecuted and shut down. I am appalled that reputable magazines like PC GAMER run advertisements for these scumbags.

NEVER...EVER....EVER PURCHASE A DAMN THING FROM THESE CROOKS! YOU ARE GAMBLING WITH YOUR MONEY.

You have been warned...

"

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2/5

2003-03-26

"Second comment from a post long ago. They first charged my credit card $265 then checked and found out they didnt have it in stock. I cancled the order. They still left the charge. They didnt refund the money till 16 days later. I found this out when I got my statment, it was a mess.

Why was it charged for 16 days if the order never was because it was out of stock?
"

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5/5

2003-03-21

"These guys have very good prices. But, what's really GREAT is that they have WILL CALL. If you live locally, you can pick up the items without paying for shipping!!!

I just had to wait two days to get my items OKed. Then I got the call to go pick them up.

This is cool!!
"

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5/5

2003-03-17

"The transaction went very smoothly. I placed an order for a 512mb stick of DDR PC2700. The website advertised that each stick of ram was thoroughly tested before shipped out so I wasn't surprised that it took a few days to ship. The RAM arrived static wrapped and in a box a little more than a week after the order (blame UPS for some of that). I just put it in my new computer and I see no reason to doubt the quality of the RAM. A friend of mine suggested OC Systems to me because he was happy with his product (also, a stick of RAM). I see others have had problems with video cards and things, and that is too bad. My experience was as good as could be expected."

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5/5

2003-03-17

"I had ordered a Radeon 9700 Pro Level III from OcSystem. Then I had read the reviews on Reseller!
I got scared! I sent in an Email to cancel my order! I also made a phone call to the company, Talking with Jessica, She had reassured me that I would get my product within the stated time frame! (I really wanted this card) I had made the decision to go ahead with my order after talking with Jessica!

I told her of my system specs and she put me on hold to check compatibility! She returned shortly and informed me that there test had shown the Level III card I wanted failed on the A7N8X dlx board i was using 7 out of 10 times! She recomended that I go ahead and cancel my order!

Now I am impressed! Instead of going ahead and selling me a product that they knew would probably not work on my machine they instead told me to cancel my order!

This is comendable! I would reccomend this company in the future!

I also find that there are many people who have not rated this company who have had exceptional service. I feel sorry that only the people who have had problems have posted! Makes starting a cutting edge company hard to stay in buisness!

Tick
"

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Variety of brands and products offered
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Ease of ordering online
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Customer service being knowledgeable
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