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Verified
1/5

2010-09-13

"Horrible service. I ordered 5 bottles of China Gold. Until 2 weeks, I didn't hear anything from the company. Then after numerous emails, they said they were back ordered and could only send 3 bottles. They didn't offer a refund on the remaining bottles or say we will send the rest out soon. Poor customer service. Buy your products from someone else. "

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Verified
4/5

2005-12-13

"Emailed support on the 10th, so far have not heard back from them... sent another contact request through their website asking them to call me. waiting to hear back from that

They emailed me back by the next morning, letting me know they did not get my first email and provided the tracking number for ups.
"

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Overall quality of the company
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Overall customer service
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