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Verified
4/5

2004-06-20

"i only placed one order, but my package was shipped about 5 business days from when i placed my order. it's not the fastest service, but nutritionblvd.com's website says that orders usually take a few days to ship. everything that i ordered was shipped in good condition using priority mail (usually the cheapest shipping option to hawaii). i received a confirmation email after my order; i then received an email with a tracking number after my order was shipped. if i am looking online for similar products (vegan soap/deodorant), i won't hesitate to buy from this company again.

nate

note: the shipping email was titled "Your Package". the sender was ****@****. i almost deleted it, because the message looks like spam.
"

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5/5

2003-01-03

"As you might have guessed, NutritionBlvd.com is a health-related online store. I tried to find a special herb locally but was unsuccessful. Even though I live in one of the most developed areas of the country, no local health food store carried it. This herb was gifted to me 10 years ago and I had long since run out. After doing a Google.COM search, I came up with numerous hits. Because I was buying over the 'Net and I wanted to receive the exact same product, I decided to buy from NutritionBlvd.com. Their web site contains detailed descriptions of their products and, most importantly, a PIC of the actual bottle. This reduces any chance for error and the hassle of return.

While they say there are a few days delay for delivery, I actually received the package fairly quickly via USPS Priority Mail. All of the bottles are individually security sealed. The box had the usual foam peanuts, but what impressed me the most was each bottle was individually wrapped in a plastic sealed bubble wrap bag.

The only problem I had was order tracking. Although they claim they will email a tracking number, they never did. They did send a confirmation email after I placed my order so I don't think the tracking number was that important. Customers can always call for tracking information. I will definitely buy from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
N/A
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability