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Verified
5/5

2016-01-28

Great Mattress at a Great Price!

"When I moved to my new location, I was unable to bring along my Tempurpedic pillow top bed with me. Not having a lot of money, I started researching many companies and reading reviews of different memory foam beds. I decided to try Novosbed because they seemed to offer the highest quality bed at an affordable price along with impeccable customer satisfaction. I ordered the Aria mattress along with the foundation. My bed was delivered to my house quickly and undamaged. Setting up the foundation was easy, using my cordless drill. The mattress was easy to unpack and within a few hours, it was ready to be used. Don't let any of those other mattress companies try to scare you about buying a bed online and having it delivered in a box! This is a very comfortable, supportive bed at a fraction of the cost of a comparable Tempurpedic. After putting a wool topper on my Novosbed, it is just as comfortable as the top of the line Tempurpedic pillow top mattress that I used to own (which cost thousands more!) If you are looking for a comfortable, no-frills, quality built, affordable memory foam mattress, then Novosbed is for you! The fact that they offered the full money back 120 night sleep trial guarantee gave me the extra confidence of ordering the mattress online without being able to see it in a store first. I am very glad that I found Novosbed online and would highly recommend them to anyone looking for a high quality memory foam mattress at an affordable price. "

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Rep reply posted 2016-02-07
A rep from Novosbed.com, novosbed.com, has responded:

“Thank you so much for your feedback Nomads151. Not only did you point out the ease of ordering online and a positive delivery experience, but you spoke to the benefit of using Novosbed over our biggest competitor. Thanks again! We hope you continue to love your Aria!

Warmest regards,

Novosbed Customer Care Team”


Verified
5/5

2016-01-28

Great sleep!!

"Box spring was very easy to assemble, very sturdy and the bed is extremely comfortable. Absolutely satisfied! I have had many other beds costing much more and this is by far the most comfortable!!

"

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Rep reply posted 2016-02-07
A rep from Novosbed.com, novosbed.com, has responded:

“We are so glad to learn you're happy with your Novosbed Aria and Wood Frame Foundation....sweet dreams!”


Verified
5/5

2016-01-22

Best bed we've ever owned!

"Great product at a reasonable price. Love this bed. Like slipping ito a voluntary coma every night."

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Rep reply posted 2016-02-04
A rep from Novosbed.com, novosbed.com, has responded:

“Sweet dreams are hard to leave.”


Verified
5/5

2016-01-12

"I was shopping for a mattress since mine was giving me back pain, I visited a lot of store and couldn't choose as there is so many model availlable. I decided to check reviews online at sleeplikedead.com and was convinced that I wanted a memory foam bed. Now for the brand I did not know, after many research I saw that NovosBed has one of the hightest customer satisfaction so I decided to have a look at their website. I was suprised by the price, seeing all the feature and since it is online I cannot try it but with their return policy so good I felt confident, so I called them and spoke with a charming lady that made me buy the Aria. She told me to buy a st dormeir bed cover in wool wich help a lot for the heat retention. I can't be happier with my purchase, very good products, fast shipping and the 2 pillows that they give are very comfortable too. The only cons is that it is very hard to wake up now..."

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Rep reply posted 2016-02-04
A rep from Novosbed.com, novosbed.com, has responded:

“Not a bad con to have! Maybe we should start carrying alarm clocks too...”


Verified
5/5

2016-01-07

"My wife and I purchased one of your Harmony King size beds with the wood foundation back in July. I wanted to let you know that both of us could not be happier with your products! After a few weeks of getting used to the bed, we both are getting the best sleep of our lives! We expect many years of great sleep on this bed and will definitely let you folks know when we are ready for a replacement! Thanks so much!!!!"

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Rep reply posted 2016-01-25
A rep from Novosbed.com, novosbed.com, has responded:

“Happiness and a great sleep is our ultimate goal! Here's to loving your bed for many years to come!”


Verified
5/5

2016-01-02

"After sleeping on waterbeds for the last 48 years I was concerned with the comfort of my new bed as we downsized to a condo.
After much research we decided on the Novosbed Aria King and went to an absolutely painless order and delivery process. I am 6ft 2" 220lbs and a side sleeper and my better half is 5ft 4" 135 lbs and a back sleeper so the Aria seemed to be the best choice. Wow, we loved it from day one. It is as comfortable as the waterbed with none of the drawbacks. i.e. very supportive but no pressure points and now no tidal waves for my partner! We couldn't be more happy with our choice.
"

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Rep reply posted 2016-01-05
A rep from Novosbed.com, novosbed.com, has responded:

“Pressure point relief, motion isolation, and a perfect sleep, what more could you ask for?!”


Verified
5/5

2016-01-02

"We have thoroughly enjoyed our new mattress. It is very comfortable. We had a pillow top mattress that was just to soft for us as we have gotten older. Our backs no longer hurt when we get up. The mattress is well worth the price. It saved us a lot of money all the other mattresses in the store are way more expensive."

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Rep reply posted 2016-01-05
A rep from Novosbed.com, novosbed.com, has responded:

“Happy to fit the budget! It's always great to save that money for the fun things in life.”


Verified
5/5

2015-12-31

"I've been sleeping on my Novosbed Classic for 3 months and I am completely satisfied! I've used traditional matresses in the same price range but nothing matches the quality and comfort of Novosbed. Even as their firmest matresses, the Classic feels plush and luxurious. The perfect mattress for me :D"

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Rep reply posted 2016-01-05
A rep from Novosbed.com, novosbed.com, has responded:

“Thanks for the update, we're happy to hear it's a great fit for you!”


Verified
5/5

2015-12-22

"Solid,firm, economical, easy to assemble, no noise...
My house keeping staffs like it.
I definitely order again next time and recommend Novosbed to my friends.
"

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Rep reply posted 2015-12-26
A rep from Novosbed.com, novosbed.com, has responded:

“Hello Moon-Sung,

We are glad the wood frame foundations met with your needs.

We are here if you require any assistance with future orders.

Kind regards,

Customer Care Team
Novosbed
Toll Free: 1-877-496-3626
Text us:
1-205-340-9635 (US)
1-204-400-2443 (Can)”


Verified
5/5

2015-12-18

"After a thorough search for the right mattress, I chose the classic because I've always needed a firm mattress. After 2 months, I realized it was just too firm. Novosbed worked with me to replace it with the Aria. I was never without a mattress and the customer service and quality of the company and the product are unbelievable. The Aria is amazing."

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Rep reply posted 2015-12-23
A rep from Novosbed.com, novosbed.com, has responded:

“Our goal is for our customers to be extraordinarily happy with their Novosbed and we love it that our 120 Night Trial helped get you there!”


Verified
5/5

2015-12-16

"So far good experience. Upgrade this to a fantastic experience. Delivered early, frame great quality and the mattress is marvelous.
Can't sat enough good things about this company.
"

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Rep reply posted 2015-12-18
A rep from Novosbed.com, novosbed.com, has responded:

“Thanks for the feedback on your mattress and foundation!”


Verified
5/5

2015-12-14

"Long story short - these reviews are all spot on. The company is an absolute pleasure to deal with. They stand by their product and by their clients. And they really do go the extra mile. The bed is heaven. I literally had a near death experience (ok, well I woke up with a start, anyway) because I'm not used to being so still when I sleep. It's fantastic rest. You don't want to get up when you wake up. You drift into deep, deep sleep on this. It's super comfy. Changed my sleeping life altogether.... best spend of $1800 (bed and platform and they throw in two pillows too!) I could hope for. I love the idea of sleeping like this for the next 25 years!"

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Rep reply posted 2015-12-18
A rep from Novosbed.com, novosbed.com, has responded:

“Sounds like you are sleeping like the dead!”


Verified
5/5

2015-12-10

"We purchased the king-size Aria and wood frame foundation for our Novosbed and it is very comfortable. It took about 3 nights to get used to the lack of bounce and adjust to sleeping on the bed, which we were expecting. Now after at least a month my husband and I sleep very well on our new mattress.

Our bed arrived within the expected time-frame and was in great shape when we received it. It was easy to set up the base and unroll the mattress. It was fun to watch the mattress grow to its full size. We didn't experience much off-gassing, just a slight smell for the first 24 hours or so. Overall we are very pleased with our purchase.
"

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Rep reply posted 2015-12-11
A rep from Novosbed.com, novosbed.com, has responded:

“It's great to hear your feedback, here's to many more great nights!”


Verified
5/5

2015-12-07

"After doing extensive research on mattresses I decided on Novosbed Classic because of the price, the trial period and the reviews.

I ordered the mattress and was pleasantly surprised with a follow up email asking questions to make sure that I picked the correct mattress type for my size and sleeping position. The mattress was shipped the following day and arrived in just a few days shrink wrapped in a box.

I let the mattress air out for 24 hours as recommended for all memory foam mattresses. After that 24 hours the smell was mostly gone. It was completely gone in just a couple days.

I have slept on the mattress for about 60 days and so far so good. Great support from the mattress and it doesn't move when the person sleeping on the other side moves.

The only con I can think of is I would have liked to have financing options for the purchase. I have recommended this mattress to family members and friends.

"

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Rep reply posted 2015-12-10
A rep from Novosbed.com, novosbed.com, has responded:

“Glad you are enjoying it. Hopefully financing is something that we can offer in the future to make the experience that much better.”


Verified
5/5

2015-12-04

"Excellent customer service, excellent bed, that about sums it up"

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Rep reply posted 2015-12-10
A rep from Novosbed.com, novosbed.com, has responded:

“Short and sweet!”