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Verified
5/5

2007-05-30

"Great company to deal with. I ordered 2 HJC helmets that were on closeout, basicaly more than 50% off retail. Order was processed promptly and I received it via ground shipping in 1 week. Helmets fit great and were brand new. I would not hestitate to order from them again. "

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Verified
5/5

2005-12-27

"This place is great... super cheap prices, excellent customer service, and extremely helpful in every way.

I initially ordered a jacket from their closeout section, but when I got it, it was too large for me. I placed an order for a second one in the correct size, and put in a return request for the first one. I got a very friendly email the next day informing me what to do, how to return the jacket, etc. I shipped back the original, and one of the customer service reps emailed me when they got it, and notified me that the money would be put back on my credit card.

The second jacket came, and fit really well, and was in great condition. I will definitely do business with this company again.
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Verified
5/5

2004-02-06

"I'd been looking for Gore-Tex motorcycle boots and when I ran across the ones I wanted at New Enough I couldn't believe the price. I'd never dealt with them before but took a chance and I'm glad I did!

They were incredibly responsive and personally acknowleged my order within two hours. Shipping was likewise fast. My boots shipped the following morning (I'd ordered late in the afternoon) and I had a tracking number before lunch.

The boots arrived in perfect shape and exactly as described only 3 days after I'd first seen them on New Enough's website. You just can't ask for better than that.
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Variety of brands and products offered
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5/5

2003-07-24

"I've been in the market for a new riding jacket for a while, and after doing lots of research on where to buy, Newenough.com always seemed to come up.

After finding a smoking deal on a used jacket from them, I couldn't pass it up. Turns out these guys were one of the easiest and most dependable sellers I've found.

Great communication from the sales reps, and lightning fast shipping made this purchase a pleasure. I'll definately be back to them in the future!

Thanks Newenough!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-02-27

"excellent communication, great followup and shipping. The product I ordered was back ordered, I recieved an email within an hour of ordering telling me when to expect the product. Product arrived right on time.

Thanks
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

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