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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
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Return/Replacement policy:
0.00/5


Verified
5/5

2014-10-13

"Correct part, fast ship. Thanks!"


Verified
4/5

2014-10-01

"Great selection and pricing but super slow shipping."


Verified
5/5

2014-10-01

"Checked vin to verify correct part. Good price and shipping cost. Fast. Will defiantly look here for future parts."


Verified
5/5

2014-09-30

"The accessories I wanted at a fair price, delivered when they said they would. Very satisfied and would recommend to anyone. "


Verified
5/5

2014-09-24

"Order was filled promptly. Parts arrived and worked perfectly. Would use again."


Verified
5/5

2014-09-14

"Friendly and helpful online and over the phone! Pricing was better with shipping than my local dealer would do. Fast shipping."


Verified
5/5

2014-09-03

"The items I purchased were as described. The shipping cost was very economical and the delivery very fast. Will definitely use this vendor's services again.

Thank you
"


Verified
4/5

2014-08-16

"It seemed to take a long time to ship out even a fairly common part like a block cover. Parts arrived in good cond. and price was good."


Verified
5/5

2014-08-12

"Quick and accurate delivery. Awesome parts"


Verified
1/5

2014-08-02

"I have purchased a front license plate holder about 2 weeks ago from this vendor and it was stated on the web site, that this part is an official replacement part for Subaru Crosstrek XV 2014.

Now, when I received this item, there were no clear instructions how to mount it - and it did not fit the manufactured holes (2) for the license plate. I took pictures aligning the holes and the license plate mount holes, which clearly did not align (there was at least 1 inch of misalignment).

I have contacted customer service explaining my issue (also sending the images) and I was told that that is the right part, I am just "stupid" not to put it on. I have a PhD in Mechanical Engineering from Columbia University - so I know about aligning two holes to screw them together. I found this "voice" insulting from any customer representative and asked them to double check the part.

When they responded, they said it is the right part and that the image clearly (not true) show alignment... Anyone with a clear vision would see that did not align! I demanded my money back, but they stopped corresponding with me via e-mail and told me to find a local dealer to mount it.

Very disappointing! I researched this misalignment problem online and it clearly exists with US customers. They should be aware of this issue and sell proper instructions when selling this product.
"


Verified
5/5

2014-07-27

"Very quick shipping and the parts were exactly what was needed."


Verified
5/5

2014-07-01

"My first experience with New England Subaru Parts went without a hitch. I found their Web site easy to navigate and was able to find all the parts I needed without a problem. Pricing was a bit below what I found at other sites. The parts were shipped within a few days and were well packed. I will be dealing with them again when in need of other Subaru parts."


Verified
5/5

2014-05-28

"The part I ordered came in a timely manner and was the correct part, at a reasonable price. That's all I could ask for!"

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Verified
5/5

2014-05-25

"Great Prices, and quick shipping made my life easier!"


Verified
5/5

2014-04-25

"Parts came quickily and price was right. Great company to deal with."