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Verified
5/5

2011-07-15

"Excellent experience. Ship the goods quickly and exactly as ordered. Very professional, I recommend x 100.
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Verified
5/5

2011-07-15

"I ordered a new factory remote for my A/V receiver. I got it three days later, and it was as-advertised, a brand-new OEM exact replacement, not a “similar” model, cheap knock-off or universal model. This seller had the lowest price on the net, so I was half-expecting some funny business, but I ordered anyway (being the cheapskate that I am). The unit worked perfectly right out-of-the-box, and I couldn’t be happier. I would not hesitate to do business with this seller again. "

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Verified
5/5

2011-07-08

"I ordered a replacement remote control. I felt like the online store gave me good options, decent pricing and was clear about expectations. The remote came very quickly, was exactly what I needed and worked like a charm. I appreciate the great service."

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Verified
5/5

2011-07-05

"Ordered an in-stock remote control. It did not fix my problem, but company accepted return. Very satisfied."

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Verified
5/5

2011-06-04

"I believe this company deserves a much better rating than it has right now. We ordered a Samsung remote for our surround sound system and the shipping was prompt, the product was correct and the price was competative. I would do business with them again in a heartbeat."

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Verified
1/5

2011-05-03

"I ordered a new antenna for my radio for a reasonable price. When it didnt arrive I followed up with customer service via email. They informed me that they had shipped it to the wrong address (their computer had cut off part of the address) and that to get the product I would need to pay for shipping again. I attempted to dispute this, but even after several emails (some very long emails from them), they refused to take responsibility and reship the item unless I paid for shipping again. I would never use this company again. They were unprofessional, rude and incompetent."

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Verified
1/5

2011-03-23

"I ordered a remote for my car DVD player and paid $27.95 + $6.50 for shipping. The item arrived fast but with no battery or any note or instructions as to what battery it used (flat coin looking battery) or how to replace. After spending time figuring out what battery to use and $6 for a battery that should have been included in the first place, the remote did not work. I sent it back for a refund (and paid again $6.50 for shipping) but got a mail saying I forced a battery cover door and now it was not in "like new condition" and they were not refunding anything. Furthermore, I was asked to pay yet again a shipping fee of $6.50 to get my remote back.
This was a total waste of money, if not a scam. The poorest customer service. After spending $47, they are holding on to my remote.
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Verified
5/5

2011-03-23

"I have no complaint. I ordered a new remote control from them. They had the lowest price & lowest shipping. It arrived quickly & works great! very happy with them."

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Verified
5/5

2010-06-26

"A change in my setup required me to re-run the Audyssey setup on my Denon receiver, which I quickly realized I had lost the Audyssey setup microphone! NewRemoteControl.com happened to keep them regularly in stock and at a very decent price. I ordered late on the 23rd of June, and the item arrived on the 26th! Incredible shipping time for being on the other side of the USA!

Thanks, you guys really got me out of a pickle!
"

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Verified
5/5

2010-06-04

"Ordered an original remote for my TV. Fast shipping, works everything perfectly. Great service, I'm very happy with my purchase."

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Verified
5/5

2010-04-29

"Accidentally vacuumed my car's audio remote - found website with replacement remote on Google shopping. Hadn't heard of the site before, turned out to be legit. Quick delivery, replacement remote and battery were new and worked perfectly. No problems, will probably purchase from them again."

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Verified
5/5

2009-12-15

"Ordered Friday night & received on Monday for $6 shipping. How is that even possible? Remote arrived brand new as expected & works great. Will be back for sure."

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Verified
1/5

2009-11-17

" bought a remote for my girlfrield exactly like the one she was using and it was dead. I contacted the company and sent it back. They charged me $6.00 shipping to me and I also had to pay $6.00 shipping back. then they charged me $3.59 restocking fee, so it cost me $15.59 for absolutely nothing!!!!! A stocking fee to throw in the trash can. Don't buy from this company unless you want junk remotes."

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Verified
5/5

2009-09-20

"Fantastic service. They had exactly what I needed. It was shipped the day I ordered it. I received it in 2 days and the item I ordered works perfectly. I'm very impressed with, and highly recommend this company."

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Verified
5/5

2009-09-17

"I read your reviews before deciding to order a JVC remote with NewRemoteControl.com as I had not heard of them. Just as your reviewers stated, the remote was delivered in just two days! The price was good, the service was excellent, the shipping reasonable and I would definitely do business with them again. Highly recommended. "

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