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Verified
5/5

2018-12-28

As advertised

"Got the pins in about a week despite ordering them 10 days before Christmas. Pins are of good quality. Good to know they are made in the USA. I’ll use these guys again. "

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Verified
1/5

2018-11-09

Horrible product and horrible customer service!

"I ordered 35 name tags for the people at my company and the pins were falling off the back because the adhesive was not sticking. I called the company and they told me that I only have 30 days to report a problem and that all they would do is send me new pins. The new pins don't do me any good when the name tags were lost because the pins fell off! REALLY!!! YOU ONLY GUARANTEE YOUR PRODUCT FOR 30 DAYS??? That is ridiculous!!! I was going to place an additional order for 40 more name tags and I asked for a 10% discount for the inconvenience and problem with the other name tags and the representative told me no! So you just lost a whole order over a 10% discount! "


Verified
5/5

2018-08-05

Everything I expected and more!

"I am very happy with the final product that I received from Name Tag Country. My design was easy to execute and even when revisions were needed, the process was effortless and the turn around time was rapid. I really like this company and will look into using them for other marketing materials. I appreciate their customer service and the affordability of the products. "


Verified
5/5

2018-06-29

Excellent product and service

"I ordered a name tag for a new business I am starting - the whole on-line process was so easy and user-friendly! I decided to edit it after the first option, then the product was confirmed and mailed to me asap. I now have the name tag in my hand and I really love it! I would do business with this company again!"


Verified
3/5

2018-06-28

Good product, great service, lousy mobile presence

"I have been highly critical in email and on the phone to your people regarding the confusing nature of your website ordering, which I visited on my mobile device. I nearly quit several times. Your customer service (on the phone and by email) won me back. But brother, could your mobile device online ordering use some focus group feeback. Buttons that were supposed to appear didn't, so I was in limbo and could not check out. For example, "Add address" as a button after entering an address on your website sounds to me like add ANOTHER address, not "Add THIS address," and in general there were no instructions in English on the pages (e.g., "after entering your address in the form below, please click the Add Address button to add your address to your account." I spent 21 years as a senior executive at a web services company, but I guess all your other customers are smarter than me. Or they sit at desks with laptops rather than using mobile devices. Anyway, good job on the customer service. You might need less of it if your mobile website was better. "


Verified
5/5

2018-06-15

MUCH HAPPIER

"My original review was not very good because I was unhappy with the clips. Michelle sent magnets to replace the clips
and they work perfectly. The badges are very professional looking and easy to read. Thank you!
"


Verified
1/5

2018-02-15

STILL NO NAMETAG!

"Even despite getting an email from this company, giving me the run around about their product that they were supposedly sending me NLT than the 12TH after the money was debited from my checking account, AND FOR FOLLOWING ALL THE INFORMATION IN THEIR RESPONSE BELOW, I STILL DO NOT HAVE MY PRODUCT!!!!

never never again! It is a shame that even businesses that I have had a long history with, take advantage of American Consumers........I will be forwarding a complaint to the local level in Chattanooga for help in resolving this matter.....When the order was initially placed, NTC used my old profile address for shipping, to which I called almost immediately after placing the order, and supposedly the order was updated and se3nt for proof..........I have advised on at least 2 different occasions of my address being 2651 Poydras Street in New Orleans, LA 70119......According to USPS, there is no status since 02/03...I MEAN FOR HEAVEN'S SAKE: THEY EVEN SCREWED UP MY COMPANY NAME, as I have not been in real estate or Alabama since 2013 ......PERHAPS YOU ALL NEED TO HAVE CUSTOMERS CONFIRM ADDRESSES PRIOR TO PLACING AN ORDER AS THE ADDRESS IS LISTED NOWHERE IN THE UMPTEEN EMAILS YOU ALL SEND OUT!

Y'all, please do not make this mistake that I did!!

For legitimacy, here is my order # NTC1655921
"

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Verified
5/5

2017-03-30

Third order... same great service every time!

"Just placed my third order and as in the past received great service from a pleasant, professional staff."

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Verified
5/5

2017-12-14

Wow, impressed with this vendor!

"I placed a customer order yesterday. I just got an email, less than 24 hours later, that my order has shipped. Now that is impressive!!! This is my first order from Name Tag Country, so I can't say if this is their normal speed, but I will definitely order from them again because their prices are great and shipping is phenomenal!"


Verified
3/5

2017-10-26

Ok -- Blurry

"The nametag print quality is not the best. Both the logo and the name in my proof were clear and crisp, but the printed name tag has a slightly fuzzy halo around both the logo and the text.

I could see how a jpg could become fuzzy, but not the font. I also could have provided a raster image of the logo but the proof looked fine.
"


Verified
5/5

2017-10-17

Great Service

"Josh did a tremendous job of walking me through the order process. In just two business days, I had 30 individualized nametags. I'll be ordering more nametags today! "

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Verified
5/5

2017-10-12

Name Tag Country is excellent!

"I love Name Tag Country! Great service, fast shipping, very courteous and helpful on the phone. My only suggestion would be to make it easier to see what you are ordering. I called when ordering 18 tags, and the only way I could review was to pull each tag up, ask to change, and basically start over at the beginning. If you make a change, then it changes what number the tag is in the order, so I had to keep going back and forth to make sure I had them all. Annoying, but the product has always been great, the service is awesome and the shipping is fast. We have ordered for years, and will continue to do so."


Verified
5/5

2017-10-10

EXCELLENT TURN AROUND TIME

"I placed our order and the name tags were ready the next day for pick up. Very quick, accurate and good quality. Thank you!"

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Verified
3/5

2017-09-12

Not shipped as guaranteed

"Love the products but I paid an extra $10.00 to rush the order ship the same day GUARANTEED (or so it said) - it shipped the next day. If I wanted to wait an extra day, I would not have paid $72.00 for next day air shipping. Was VERY disappointed in the service. Paid almost $100.00 for two pins and still had to wait 3 days."


Verified
5/5

2017-07-16

Excellent service !

"I was really very pleased with the people who serviced my order especially Susie and Nikki; The order is as I expected it to be and arrived at time. THANKS NAMETAG COUNTRY !"