"The online order tool was easy to use and my name badge came in good time. The product was as expected good as any I have seen.
Thank you."
"I ordered name tags for our company employees a couple of years ago. They made and delivered the name tags as requested. We like the name tags and the price was reasonable.
We needed to re-order the name tags as they were starting to look beat up a bit. We work in healthcare. I went on the site, clicked the re-order button. Done. It was easy.
When the name tags arrived, they were the wrong font color - black instead of navy blue. I contacted the company. The reply was that I re-ordered them exactly as before. I had to send a picture to prove that they weren't as before. Then they came back with an explanation that on the prior order I had requested the navy blue font in the notes section. And since I didn't do that on this order - they could not make it right and replace them. They made mention that NOW they had gone into the saved template and updated the font to the color I actually ordered them in....for future ordering.
I feel that this is VERY POOR customer service. I thought - as the re-order indicated - that I was reordering the same order as before. Apparently, now that would be the case. Meanwhile, they offered 20% off if I wanted to re-order again. I DON'T THINK SO!!!! I won't order from them again."
"Quality of badge, it's certainly not flimsy plastic, and imaging/printing is excellent. On top of that, turnaround was outstanding, as I provided the logo, and Name Badge shipped withing 48 hours. You can't beat the service, quality, or value. And, it has very strong magnet to ensure it doesn't fall off my shirt or blazer.
Through no fault of Name Badges, Inc., the USPS disappointed me. In its tracking email, the Post Office said would be delivered in 4 days, and I hoped to have it for an event on the 5th day. However, it didn't arrive until the 6th day.
Best recommendation I can make is that I will order from Name Badges, Inc. again. "
"I have ordered from this company several times and have always been impressed with their product and speed. I recently had a misprint on my order (I don't think this happens often, though), and Courtney handled it professionally and quickly corrected the issue. My new nametags are on their way, and I found the whole experience to be smooth and friendly. Would highly recommend!!
"
"Turned out ever well I recommend this company to everyone "
"The quality if the badges is far better than what I would have expected for the price. These badges are super nice. They are not made out of stickers or low grade material. They feel and look super professional. I am surprised what you get for the price that they are charging. Other companies are double the price and these are outstanding. Not to mention I received my order in 4 days!"
"I ordered our team's name badges last Wednesday and we got the items yesterday (6 days). We also ordered a special design oval badges, Courtney & Cecilia are both helpful in placing our order. Kudos to your group! "
"I ordered name tags for my entire team. The design process was user-friendly, turnaround time was quick, and the quality surpassed my expectations. The package included a piece of coffee candy....I thought that was a thoughtful, unexpected touch!"
"Design and ordering of name tags could not have been made any easier.
Name tags arrived in less than a week's time. "
"I ordered these with an expectation of 2 day delivery. It took 4 and by then the event was over. No comment on design etc as I did not have an opportunity to wear. "
"Fantastic job. Better than I expected."
"Very professional looking. Our sales associates/managers love them
"
"Great customer service and great product - My questions were answered quickly via email. The badges arrived quickly and were just as pictured. I am very pleased with the full color badges as they are superior to the more expensive one color badges I've priced elsewhere. "
"Did a great job for us on custom name badges."
"Excellent name badge and super fast service. I paid for expedited delivery and received the item within 2 days."
A rep from Name Badges Inc., namebadges, has responded:
“Hi Marsha,
We have tried to reach out several times to try and resolve this with no response. Although we did print the badges exactly as they were ordered we offered to reprint at no charge to you but have not received a reply. We have also revised the design you created online to have blue text instead of black so any future orders will be printed in blue.
Please let me know if there is anything we can do to to help you get this fixed.
Best regards,
Customer Support”