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Verified
1/5

2009-07-14

"Never order from this company, I've been ordering online for over 10 years now, and never had as bad of an experience as with NGC.

First off, my order was placed on June 3rd with their website indicating the item (some fishing lures) was in stock, when it was not. My item didn't ship until July 6th, over a month later. Every week I would call and ask about my order, and each time the CSR would say it will be shipping the next week.

Next, after I finally get the items, I find they're they're very cheaply made, are made in China (explains the delay as it probably came across on a boat), and have a nice lead hazard warning on them, even though it's plastic.

Third, and probably the least annoying thing that happened, is their shipping charges are ridiculous. $15 to ship a padded envelope via UPS Ground.

Finally, my main gripe, starting around 24 hours after my card was charged with the order, I had 19 fraudulent transactions appear on my card, totaling around $300. Luckily my bank caught it pretty fast, and the damage wasn't too bad. But it didn't save me from having my card declined, leaving me unable to pay for dinner.

Bottom line, I will never in my life order from this company again, and highly suggest no one else do so. There was not a single part of dealing with this company that wasn't a terrible experience.
"

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