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Verified
5/5

2014-11-14

"Great order updates and tracking. Responsive support. I had a question about my order and received a very quick response which was followed up on later the same day with a resolution. Thanks for the great customer support!"

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Verified
5/5

2014-11-13

"Very helpful customer service. I initially contacted the wrong support department and still received outstanding service from the tech assistant named Darrel. NCIX RMA and product exchange policy is very fair. My biggest critique is for them to allow the customer more time to send in an RMA item, as some customers are very busy and cannot send in the item within their given deadline. I am very pleased with the merchandised I purchased from them and the outstanding service. Definitely will buy from NCIX again."

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Verified
5/5

2014-11-13

"Incredible service from Johnathan Hart. "

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Verified
5/5

2014-11-13

"Ordered a PS/2 USB adapter for a keyboard. Unfortunately, the adapter didn't work. They offered a "store credit" and free return shipping in a cordial and efficient manner."

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Verified
5/5

2014-11-13

"Awesome technical support! Nice and helpful!"

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Verified
5/5

2014-11-12

"I love NCIX! They are a great company that truly cares for the customer. I have never had a problem with their customer service and that is why I continue to shop at NCIX. I would rather pay the extra thirty dollars than buy something cheaper on a different site. Allan and Darrel were really helpful with my RMA today. I want to give a shout-out to the person that also helped me before, they got me a Watch_Dogs key with the NVidia promotion, but I never got the chance to thank them, so make sure you also take care of those guys!"

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Verified
5/5

2014-11-12

"I absolutely love NCIX. I live across the country from them and I still order there instead of buying local.

Great prices, great service, fast shipping, etc.

Customer service is amazing. Whenever I have called, I have never had any issues.

They care about customers it shows. My last experience was with a rep named Jonathan. He adressed my issue right away. He was polite and courteous and upheld the image I had of NCIX.

The only bad part about NCIX is that I don't have more money to give them and that they are not local to quebec :).
"

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Verified
5/5

2014-11-12

"Fair pricing and reasonable delivery time. Great customer support. Props to Jonathan Hart for his professionalism and great service. "

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Verified
4/5

2014-11-11

"Great service, needed help called and got the questions I needed answered, could order and get the sale price last minute"

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Verified
5/5

2014-11-11

"I always order from this site! Great selection of products and they always have some kind of sale going on, so you can usually get a good price. Their customer service is second to none as well. Recently, I had to return a defective hard drive, and their customer service rep Erick Chmara was really helpful. He totally went out of his way to help me out and gave me free shipping on the return and also on my next order as well. Great site."

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Verified
5/5

2014-11-11

"Quickest services yet. Got in was showed to my product paid and out under 6 mins"

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Verified
5/5

2014-11-10

"Awesome customer service!!!! Solved my problem like a champ! Props to Erick Chmara!"

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Verified
5/5

2014-11-10

"Always have a good experience at NCIX, they offer great products with chance to price match and most of all customer service in helping if there is any is the best in the business.

Like this order they didn't have to give me a free game with order, as I ordered before the promo started but they did anyway. Great company great service. Must be why I been shopping there for over 11 years. there's no going back once you NCIX. =P
"

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Verified
5/5

2014-11-10

"Bought a computer case and thermal compound at an outlet, staff was very friendly, overall I am happy with the purchase."

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Verified
5/5

2014-11-10

"Great service combined with a great atmosphere."

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