ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
4.38/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2022-11-08

Great seller!

"Great seller. Good price. A+ service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

4/5

2022-11-07

Easy to order

"No complaints, the website is easy to order from. The stock product that I ordered took 5 business days to arrive."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2022-11-03

First Time buyer

"Went smoothly. Didn't get payment confirmation which had me worried for a minute but the product arrived very quickly. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-10-25

Always easy to order and Fast delivery!

" We order frequently from them and customer service and website have always been great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2022-10-17

Good, but could easily be Excellent

"I easily have given a five star rating accept for one thing. I found the item at a great price, and immediately ordered. Then, after waiting nearly a week with no notification of shipment, I emailed customer support and learned that my item was on back order. It would have been nice if a simple email were sent notifying me of this. But the customer support person was nice and reported that it would be six to eight weeks before it would ship. She offered to cancel the order if that time frame was unacceptable, but considering the great price, that I knew I wouldn't find anywhere else, I told her that I would wait for delivery in six to eight weeks. To my surprise, my purchase was delivered after only about two weeks after my email exchange with customer support. I make it a practice to survey very close every email sales notice I receive from Mytoolstore.com, because they often have huge savings on select items hidden within them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-10-03

Great price and a speedy delivery.

"They had just what I was looking for at a lower price. It was in stock and received it within a week. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-09-05

Easy ordering, tool as described. Will be back!

"Easy order, fair price, nice selection, fast shipping. I will recommend to others."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

5/5

2022-09-02

Speedy delivery

"As a new customer, I was able to get 10 dollars off. Ordering online was easy. I spent over 300 so shipping was free. I was provided excellent tracking quickly. This is a Christmas present for my son so I hope all works well. I received my order within a week and was pleasantly surprised by the packaging. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-08-23

Great job!

"I would purchase from my tool store.com again. Thank you for your quality work!"


5/5

2022-08-17

As Promised

"Delivered the product as promised within 3 days for the best price on the net. I am completely satisfied."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-08-13

Gangbox

"Exactly as described. Quick delivery. Will definitely be buying from them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-07-11

the right tool

"easy to navigate website, ordering was simple."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-07-07

DeWalt DCE512B 20V MAX* Jobsite Fan, Bare w/ FREE DCB205 20V MAX 5 ah Battery × 1

"Product arrived exactly as described and was the best value out there for a fan and battery. Would highly recommend to anyone checking out products to see if they are a better value."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-06-26

Great Service and Great Prices!

"I was in need of white marking chalk paint spray and having a hard time finding it locally. As soon as I logged into My Tool Store, I located product easily, found the price competitive and ordered 2 cases. It arrived within 3 days! Awesome customer service- showing me when product shipped and when it was delivered and then the follow up making sure I was satisfied with the order. You are now my go to store online! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-06-26

dewalt

"love the tools you have and i've been looking for this one "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges