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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

1/5

2021-09-22

No customer service

"On 8/25/21 Placed an order for 4 cases of Sqwincher hydration ice pops. Called at least 10 times for status on order. I was told I would receive an email informing me of status. Never did I receive an email even after calling about it. When I told them about it and forcing them to verbally agree to email me they didn’t. So now on 9/22/21 I have canceled my order and have my fingers crossed hoping I’ll get my refund back. Really not hopeful because they told me they would process my return and they lie a lot."

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5/5

2021-09-10

affordable products

"I found bearings at my local retailer for double the price, definitely a steal. Do order with time, shipping takes longer than one week. Overall happy with my purchase and will be buying from MRO more often."

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5/5

2021-08-27

easy to order

"Ordering was easy products were correct and all was a great experience.
Definetaly will return there
"

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5/5

2021-08-13

Nice shop

"We were looking for a shop fan and MRO had prices that were half everyone else's and with free shipping. Such a good deal that we bought two!"

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5/5

2021-07-23

nice support and easy ordering

"Online chat answering all questions.
I found products with reasonable price and extremely fast shipping. Also a bonus of a photo of product as it left the warehouse.
"

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5/5

2021-07-16

nice order

"Great company to do business with. Transaction went smooth and quick!"

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2/5

2021-07-06

Charged for part, never delivered, kept funds for 12d.

"Ordered a part. Basic Shipping is called “expedited.” I saw an quick email for a label created with USPS. That is certainly not “expedited,” especially with today’s post office. I sent commo that I would prefer FedEx ground. “Alex” wrote back promptly stating that they would attempt to honor the request. I was pleasantly satisfied with this. A few days later, and no updates, I sent an email asking for status update. No response. Then a week later, a refund notice from “TabcoTech”—stating that “customer requested cancellation”. Is this a parent company? MROsupply some kind of empty DBA? That became interesting. I never requested cancellation. About the time I wrote this review, I was contacted with an apology stating that there was a mis-communication in the office and the part didn’t actually exist. They offered to send what they had..short shelf life…yesterday. I declined because I had to source elsewhere. I wonder if the other parts they show in-stock really exist? These are the facts— with some of my speculations. Buyer beware. I increased to two stars because they made an attempt, now two weeks later."

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5/5

2021-07-02

Nice quality

"Found products at a good price, shipped very fast. Nice quality."

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5/5

2021-06-18

positive

"MRO is one of the best vendors out there. Use them all the time."

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5/5

2021-06-04

Good service

"MRO has consistent outstanding service with number one telephone
support which are a rarity these days.
"

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4/5

2021-05-21

Good service

"I was very pleased with the competitive prices and the decent service, shipping time was also good"

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5/5

2021-04-23

good experience

"Products that I purchased was difficult to find available, MRO Supply Confirmed availability and kept me up to date on the status of my order. 5 out of 5"

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5/5

2021-04-16

fast shipping

"Every time I order motors from MRO - they come super fast"

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5/5

2021-04-07

happy to work with

"Satisfied with products and service that the company provides"

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4/5

2021-03-19

good one

"MRO has quite fair prices and good stock, the communication is also on the decent level. One of the best places to find tooling."

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