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Verified
1/5

2006-12-18

"bad chip nightmare with mrmodchips

They, or HE are cowards, who refuse to replace a bad chip, offer ZERO, and I mean ZERO, help in their so called "helpdesk" system, and will not even respond back to inquiries.

Bought a chip from him..it's BAD. Simple enough? I emailed him, firmly stating I would like for him to TEST the chip, and when found troublesome, send replacement. Well, his response?......NO RESPONSE, and he DELETES my customer history with them, my login account information, and has EVEN gone so far as to "block" my IP from his website, banning me from even going there!! So, now, directly, I can no longer send him any sort of email for him NOT to respond to! The name? "mrmodchips.com"?...laughable! His slogan?....."we set the standard"?....... How exactly LOW is your standard "mrmodchips"? (Not that I am actually expecting a reply back from you!)

PS..THEY EVEN USED MY LOGIN INFORMATION HERE TO CHANGE MY RESELLERRATING POST! I JUST FIXED IT BACK, AND HAVE CHANGED MY LOGIN DATA! Mrmodchips.com, are unethical losers, and to stoop to altering other's posts, is just plain PATHETIC.
"

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Verified
1/5

2006-02-22

"First of all I wish I'd checked out these reviews prior to placing mr order with MrModchips as I've now been scammed by them too.

They claim to have shipped my order on 16th Jan but it never arrived. Things do get lost in the post so I've been fairly patient with them (waiting through a period of several weeks where their website was down and emails were deleted unread according to their autoresponder). When the website was back up I asked (repeatedly) for the tracking number for the delivery they made so I could check with Royal Mail that it was not being help at the local delivery office. After being ingored for a further week I finally got banned from using their 'help'desk system and told I had to conduct further communications by surface mail. They've relocated to Thailand since I placed the order so this is understandably more tricky.

They claim to be processing the lost delivery through the royal mail procedures. I can't help but feel that their unwillingness to provide tracking details for the delivery mean they never actually sent it.

AVOID LIKE THE PLAGUE.
"

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Verified
1/5

2006-01-07

"the ps2 is dead after 3 days due to their installation. ask them to check and repair it but get refused. very bad service and expensive. do not do business with such rude guys"

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Verified
1/5

2005-11-04

"Ordered a modchip from MMC and sent it back becuase it was faulty, i was told 4 weeks later that it was working perfectly. I suggested that they test it again and they deleted my account. I now have trading standards involved and hope to sort this out."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2005-01-08

"Horrible service.

I ordered 1 dec. 2004. Haven't received untill today (8 jan. 2005). I contacted both Royal Mail and the Dutch postal service. They both don't have it.
Royal Mail could be the curpret, but mrmodchips isn't willing to contact them until 30 working days (6 weeks!), even if Royal Mail states that the sender could start in inquary after 20 working days, which are over.

They don't answer my mails and they deleted my account.

Worst online buying experience ever.
"

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Verified
1/5

2004-11-04

"If you want the short version: Horrible expirience and scamed.

But.. I ordered 2 Xbox modchips from them.. After 10 days (website said 5 days ETA) i finally got my order.. Nothing to make a fuss about, i thought. Once i opened the package (after i payed customs and taxes of the TWO xbox modchips), i find out that i only recieved one.
Grr. Well, what to do? Email them ofcourse, or try to call them. I did both. Phone wasn't answered, and emailes weren't answered either untill several days later(they say that they answer all emails within 2 hours on their website), i send them a third email (i already send annother one asking for a reply to my first one), saying that if i would not get an answer by noon tomorrow i would contact visa or the police and have my payment canceled. Surely enough, i got a reply shortly after, with some ridicolous explanation about how "the guy" had been on vacation or something very unbelivable and sounded very unprofessional. He asked me if i wanted the missing chip or a refund. I asked for the missing chip to be shipped at once. A week later, and 4 emails later, i haven't heard from him again. No shipping confirmation, no nothing, no reply to tell me what the status is..
I've given up, now i'll be working with visa to ensure that this guy doesn't scam more people.
"

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