ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2008-07-11

"Entire order and shipping process went flawlessly. I worked with Chris, and he responded very quickly to all my questions, and gave ma a good deal as well! I'd definitely order from mountavision again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-07-10

"Quick to return my call and very responsive to my questions. Chris was knowledgeable about my questions and helped me decide between two alternatives."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2008-07-09

"Great service and prompt support and feedback from Chris. Very satisfied. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-07-03

"My wife and I shopped many brick and mortor stores and dozens of web sites until we found the exact piece of furniture we were looking for. When it came down to buying we chose Mountavision.com based on the previous reviews we read about the site. Everything was true and all went well. The customer service was first class and the shipping instructions were followed to the letter by a great shipping service. We highly recommend Mountavision.com and their customer service rep. Chris for any AV related purchases."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-07-01

"First off I wan't to say mountavision is a wonderfull company to deal with. I had read some reviews on avsforums and decided to order a CPS 3 year extended warranty through them. Well a phone call to Chris at mountavision turned into a great conversation about audio/video in general (not once did Chris try and push any products on me). It's truly unseen in todays current market to see companies like this (there definitely not after a quick buck and truly seemed to care about what I wanted and seemed most concerned about a happy customer). After a friendly conversation I proceeded to order the CPS warranty through them. A few minutes later I recieved a email from CPS and completed my registration and had my warranty all in line very quickly. Great people, quick service and very friendly to deal with, A++ in my book. I will be back for more business in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-30

"It's rare you deal with a business that stands out among the crowd as the type who not only wants your business, but actively strives to make sure you're happy with your purchase after the transaction. Chris happily answers questions not only by email or phone, but also via AVSForum's threads and PM's. I had a few questions regarding the extended warranties he offers which were most likely questions he's answered hundreds of other times and yet he still took the time to explain everything I needed to know before purchasing a CPS warranty. I actually inquired about an EW at a few other places yet was so impressed by the customer service at MountAVision I decided to purchase it there. My only regret is that I didn't purchase the TV from them too. Had I of known about the level of service provided at this site I would have purchased my TV there rather than Amazon. I have no doubt anything you purchase at MountAVision will be backed by outstanding customer support far after the transaction. Whether you prefer email, phone or a private message on AVS you'll get help fast. While this is my first purchase here it definitely won't be my last. Chris, who I assume is the owner of MountAVision, clearly understands that if you treat each customer like gold, regardless of what they buy, you'll earn their respect and, in the process, future business. To top it all off Chris clearly loves what he does and actively posts on AVSForum's. Keep up the great work Chris!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2008-06-19

"Chris from Mountavision contacted me via the AVSforum webpage and was kind enough to talk to me about warranties for my new Panasonic plasma. I found his site offered excellent warranties at a great price and purchased one that afternoon. I received my order asap and was promptly sent a personal email from Chris thanking me for using his site. I was impressed by the service level of Mountavision and would not hesitate to use them again if the need arises."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2008-06-19

"Chris gave me a call and answered all of my questions quickly and honestly. It was a very easy purchase, and I'd do business with them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2008-06-14

"I was very pleased with how quickly my order was
processed with MountAVision. Before placing my
order, I had quite a few questions, and Chris was very helpful and answered all of them. I needed a
warranty for a new Plasma HDTV and really I am
pleasantly suprised at the value of the CPS product.
I would recommend MountAVision and would purchase
products from them again in the future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2008-06-11

"Chris over at mountavision helped me step by step in receiving my extended warranty on my TV. He answered a ton of emails i sent him and was very helpful through the whole ordeal. Will definitely purchase from again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2008-06-03

"Chirs was great to deal with. Responded alam ost immediately with informative answers to my questions and lengthy email. I can't believe the transaction was so fast and easy!

Thanks again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-06-01

"Excellent service and great prices. Would definitely recommend to others."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-24

"This could not have been easier. MountAVision shipped me the Mack warranty 2 days after I placed the order. Five minutes at the Mack website and I now have my TV covered for another 3 years. I really appreciate the prompt service and the follow up email reminder! I'll recommend these guys to all my friends for warranties rather than paying outrageous prices at the B&M's. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-16

"Fast, friendly service. I called dealer with some concerns and received and immediate callback. Mountavision provided me with extensive information about product and followed up to make sure that my concerns were dealt with. Definitely recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-14

"Warranty process was smooth and quick. It was all online which meant I didn't have to worry about missing the "within 30 days of purchase" deadline."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A