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Verified
1/5

2011-03-01

"Ordered an item that showed that it was in stock. I got no confirmation email, no order number, nothing at all from them. A week later it hadn't arrived so I emailed them. They told me that it was no longer in stock and that they had tried to contact me (they hadn't.) I found another item on the site--same price, different color and asked them to ship that instead. Two weeks later it's not here and they've stopped answering my emails. I paid through Paypal so I was able to file a dispute, but I'll tell you that these guys aren't worth the trouble. "

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Verified
1/5

2009-02-18

"do not buy anything from this place, they dont respond to emails, if u do buy from them ur stuck with anything they decide to send you, also their item descriptions are misleading and deceptive.buyer beware!"

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Verified
1/5

2008-04-02

"Purchased item on ebay. Although they stated they had 98 available, they notified me days later that the item was backordered. When I questioned why they would have 98 items up for auction that are not in stock, they said that their homepage directs everyone to check stock before bidding. "

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Verified
5/5

2007-06-16

"Ordered a SlipStream windshield on 6/14/07 and was on my front porch 8am 6/16/07. Cant get any better than that!"

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Verified
1/5

2005-04-25

"Buyer beware,very loose company they survives on mostly new customers since they have a very low return customer percentage and for good reason,you will get a horrible run around and realize they have your money and you have almost no way of getting it back..they are experts at putting customers who complain into a blackhole. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
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Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site