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Verified
5/5

2008-07-28

"These Guys Rock! Best Price and Shipped same day of the order , received it next day FREE freight.
Awesome. A+
"

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Verified
1/5

2006-07-26

"This is a very unreliable web store. Order was placed on Jul 20, 2006. Immediate email was received that order would be shipped that day. No follow up or tracking number sent. Phone is never answered, only goes to voice mail and calls never returned, fax number listed is disconected. Numberous emails not replied to, finally someone called back on July 25, 2006 to say item would be sent out tahat day. Item was in fact sent and received on July 26, 2006. But low & behold it was not what was ordered same product but inferior quality from a different manufacturer and not what was ordred or listed in the received invoice. Item received sells at other web sites for $5.00, this product retails for $21.69. This is a bait & switch website. Called & emailed again to complain, however no response from customer service. No big surprise. STAY AWAY from these people."

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Overall customer service
Customer service resolving problems
Customer service being trustworthy
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Customer service making decisions on their own
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