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Verified
5/5

2004-03-30

"Excellent Store, it took a little longer then usual for my chip to arrive, since it was out of stock when I ordered it, however I was constantly updated on the status of the shipment of chips, and as soon as it arrive it was shipped to me. after I recived it I found it in nice fully owrking condition I installed it and it booted up nicely and I was able to get it going in about 5 min. I would recommened the smartxx chip to any serious modder and modstore.com was very professional in their manner."

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Variety of brands and products offered
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Ease of ordering online
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Ability to determine if a product was in-stock real time
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Delivering products on-time
Being updated on the exact date the delivery was sent
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Overall technical support
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Verified
5/5

2004-03-03

"EXCELLENT SITE! I purchased a SmartXX Modchip for my xbox from modstore.com and recieved it 3 days later. Customer support was also extremely quick and helpful when I needed to change the billing address on my order. I highly recommend modstore.com."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
4/5

2004-03-03

"Although the package was shipped to my house very quickly, the lack of any extras such as a pin header was very dissapointing and frustrating given the cost of the chip. Modstore.vom had a fairly similar price compared to places like Consolecorner.com, but the added expense was worth the peace of mind and the "hassle-free-ness" of the purchase. I would definitely recommend modstore.com!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Making decisions on their own
N/A
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

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