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Verified
2/5

2005-10-18

"Great service: fast shipping, speedy customer service responses. The only problem I encountered was that they will not allow an alternate shipping address. This normally doesn't happen to me, but this time the package was stolen from my front door because FedEx left it without requiring a signature. I will not order from Modchip-Source again unless they allow shipping to non-billing addresses."

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Ease of ordering online
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Delivering products damage free
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Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-09-27

"An excellent experience across the board. I received my order two business days after it shipped, and the merchandise was as described and in perfect working condition. The company communicates well and supplied a tracking number immediately upon shipment, which was less than 24 hours after I placed the order. Highly recommended!!
(In fact, I am placing another order with them right now)
"

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Verified
4/5

2005-09-23

"Let me start off by saying I decided to order a premodded PS2 from this site after reading raving reviews. At the start of my order there was no problems as the ship and arrival date came as expected to me. However today when I received my order (In an undamaged box) the PS2 plays original games and DVD's but none of my backups work (DVD or CDR). I don't want to speak too ill of the company as of yet because I still want to see how this can be resolved, but it was a huge disappointment to pay for the item and quick shipping and not have it usable at the expected time. Hopefully things will be resolved and I will be able to update my comments with a more glowing review or even an apology if somehow the fault is not correctly placed, but I have to admit that I am hugely disappointed with the product at this time.

Edit: I was able to do some research and was able to get my system to work. I take back that I thought the product was defective, it just needed a little tweaking of settings to get it going. I'm gonna now so I am overall pleased with the transaction with just a little dissapointment in the customer service, but so far so good with the product.
"

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Variety of brands and products offered
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Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
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Being updated on the exact date the delivery was sent
Delivering products on-time
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Verified
5/5

2005-08-31

"Very good transaction. Order a GC Mod Installation, took about a week for them to finish the installation, but it was worth it! I did not purchase a 2 day shipping method so I got my system back in 3 week! This is because I live in CA and they are in FL. I would do business with them again. I get my XBOX Mod soon! "

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4/5

2005-08-31

"I order a product and got Standard Overnight (3pm next day) and instead they shipped it 2 day instead of overnight!!!!!!!!!!!!!!!!!!!!!!"

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
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Being trustworthy
Resolving problems
Overall customer service
Customer service making decisions on their own
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Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
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Verified
5/5

2005-05-27

"Ordered XeniumICE-S on the 22nd of May. The goods arrived only 3 days later (Japan). Holy cow, Batman! After a very nasty experience with modchipnow this was a very nice surprise. Full marks for having the product in stock and sending it straight away. Full marks to FedEx for getting it to me in a flash. Now all I have to do is install the thing and pray I dont blow-up my Xbox."

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Verified
5/5

2005-05-25

"This site has been very quick about getting my order out the door. I ordered it on May 21st, Shipped on May 23rd, and I am expecting it today on May 25th. The 21st was a Saturday so to have it out the door on Monday is basically nextday for me and is hard to find in any online store. Fedex is normally 2 days for me also if you use Express Saver (their cheapest option) when anything ships from the eastern side of the US. So getting it today is a day early from their own estimate."

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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
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Verified
5/5

2005-05-19

"VERY pleased with my order from Modchipsource. Ordered on May 17th, Shipped on May 20th and will be here on the 25th. I have nothing but high praise for them. If you want GREAT service, Quick shipping, Excellent products, Look NO further than MDS. Rest assured I will give them my business from now on. A++++++++++++++.

They did inform me there was a delay due to high volume premods and that my system would ship in 3-4 days, But they even made it better, I was expecting it to ship out next week, But I got a tracking #, Called Fed-Ex, They DO have my package and will be here wednesday. Rich, You are a MAN of your word.

Got my xbox on wednesday, Had it up and running in no time. Works flawlessly. My only gripe is that it came with a thomson drive, But so far, All the media (Mainly Ritek, Havent tried anything else) have worked fine. I give MCS a A++++ and will def spread the word of their top notch service. You GUYS RULE!!!!!!!!!!!

Xbox still working fine with only a minor on installing a bigger drive.
"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Being easy to reach
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Verified
5/5

2005-05-17

"Great prices and very fast shipping. I'd purchase from them again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
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Being knowledgeable
Being easy to reach
Resolving problems
N/A
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
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Customer service making decisions on their own
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Customer service being knowledgeable
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Overall web site
Speed of web site
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Web site being easy to use

Verified
1/5

2005-05-12

"The order was incomplete when received. Contacting them take a long time since they don't return phone messages or email. I had to continue trying to get a real person to finally look at the problem. That was a week ago and I still have not receive the balance of my order. I'm currently having some issues with the product and had left numerous messages with no response. The bottom-line is CUSTOMER SERVICE is NON-EXISTENCE in my experience. It's impossible that they have such a high rating with the lack of support.
"

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Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
N/A
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
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Verified
5/5

2005-05-12

"I ordered an xecuter 3 w/ a crystal control panel & a xaptr3 solderless adapter between noon and 1pm on the 9th, shipped out the same day! Fedex tracking number allowed me to see the packages' delivery every step of the way. Estimated delivery was the afternoon of the 12th, but instead I got it on the afternoon of the 11th!! Everything in working order, assembled and running great!! My first foray into modding and ordering from Modchipsource was definately the right place to start!!"

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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
5/5

2005-04-30

"Ok prices i could of gotten it for less. But the fed Ex shipping was fast about three days will order from again
They also had a great selection of modchips and premods
"

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Verified
5/5

2005-04-22

"I'm very happy with the item and the time it took to get here"

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Overall quality of the company
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-04-05

"Slick product. Smooth transaction! I wish that all of my online transactions were so easy."

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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Verified
5/5

2005-04-03

"What great service. order placed wednesday at 2.00am and received saturday morning!!PS2 bundle was sent as ordered with extra Sony controller and Sony 8meg memory card."

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Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site