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Verified
5/5

2011-11-10

"Got the sim card today, followed their instructions, and was up and running in 5 minutes. Made test calls to and from my wife's cell phone. Worked perfectly and crystal clear. "

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Verified
5/5

2011-11-10

"I was impressed by the ease of ordering from their website (and I am not especially good with computers...). My phone arrived really quickly and the directions are simple and to the point. I'm really glad that I looked into purchasing an international phone and that Mobal was the first website I checked out. It's definitely a great idea!"

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Verified
5/5

2011-11-09

"I've been very pleased with my SIM card from Mobal. Being able to travel to multiple countries without worrying about ridiculous roaming charges or other unexpected fees is a tremendous convenience. It's even better knowing that the card will be ready for me to use next time I travel."

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Verified
2/5

2011-11-09

"I ordered the phone online a week before my trip, and it did not show up. When I called the customer service and found out that my order did not go through. So I had to order it again and my wife had to sent it to me. Rates is outrageously high; charges are placed on each call even when receiver did not answer or pick-up their line. In addition, calls are charged both inbound/outbound. Will not use your provider or service ever again unless during in an extreme emergency situation."

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Verified
5/5

2011-11-07

"I ordered my phone on Thurs night and it arrived Monday morning. This is using the standard shipping option which is included in the price of the phone. I contacted customer service for help activating the phone and they answered on the first ring. Excellent service! Thanks Mobal!"

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Verified
5/5

2011-11-07

"ordering online I had somewhat of a problem(maybe self induced). Then I ordered with a rep. who was outstanding ,answering all questions that I had,with the order being put through with the greatest of ease.my phone arrived very very fast,and the enclosed instructions were very simple and right to the point.the phone and all associated equipment were intact as ordered.Again the rep.was friendly professional,and very helpful. "

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Verified
5/5

2011-11-07

"After looking at available options, Mobal best fit our needs for traveling in Europe and Africa. The ordering process was customer friendly and the cost was within our budget. We feel much more confident traveling with our new cell phone."

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Verified
5/5

2011-11-07

"We recently bought the budget Mobal phone for travel in Europe. Overall, the phone worked well.
Once or twice we had a dropped call but that happens with all cell phones. We were happy to have the option to own the phone and not worry about building up roaming charges on our own phones.
"

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Verified
5/5

2011-11-05

"I purchased the Mobal world phone deluxe package phone. To date I haven't had any problems with the phone and it works in over 190 countries just like Mobal states on their website. The purchase price was reasonable especially since an international universal plug package comes with the phone. I am glad that I selected Mobal as the source, of my international phone. "

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Verified
3/5

2011-11-05

"Hello,
I ordered the Classic telephone and was told it would arrive in 3-5 days since I choose standard delivery. I was happy that the telephone arrived within 2 days. I have not used the telephone as of yet. My only criticism is as of now is that the directions for set up were very vague and hard to follow. I also had a really hard time getting the back cover off the telephone in order to install the SIM card and battery pack. I was really disappointed when I called the emergency line and the person that got back to me could not explain to me how to set up the telephone. She advised me that she would get someone to call me back and she never followed through with her promise. I had to call the emergency line in the wee hours of the morning before my cruise to get someone to aid me. I was at the point of sending the telephone back for a refund. The new individual I spoke to was able to help me get the telephone set up and working correctly. I am leaving for my cruise in the A.M. hopefully my new telephone will work properly.
"

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Verified
5/5

2011-11-04

"My order from Mobal arrived quickly and all instructions were easy to follow. I'm excited to try it out on my next trip aboard."

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Verified
5/5

2011-11-04

"Great all the way around. Fast ship to US. Great Customer Service. Ease of mind for traveling abroad. Love the pay per use only and works world wide."

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Verified
1/5

2011-11-04

"Customer service at Mobal is the bomb! They answered all my questions quickly and courteously, and even gave me information I would have never thought to ask for!"

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Verified
5/5

2011-11-03

"Everything delivered promptly as promised. Easy setup/startup with good documentation. Charger adapter pack a real plus. Phone and messaging rates very competative combined with recognized name brand phone products made them the vendor of choice."

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Verified
5/5

2011-11-03

"The phone arrived in a few days of ordering and was easy to setup and use. Just used the phone for the first time in the Bahamas and it connected to a local network in about 2 seconds after turning it on. Call went through immediately and the sound quality was excellent. Would highly recommend the product."

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