"From start to finish the order took 28 days (19 business days) to complete. I ordered a few hundred dollars worth of very common coins. The website listed them as "in stock". These same coins were listed as "in stock" at the vast majority of other sellers at the time I ordered. I paid with a debt card. I'm not aware of an unusually large increase in demand for these coins at the time I placed my order. However, there had been a consistent and fairly high demand for quite some time. I placed my order on the afternoon of Jan 15th, 2016 (which was a Friday before a 3 day weekend). Because I placed the order late on Friday, I would not expect the order to be processed that day. After 2 weeks of no activity I sent an email to the owner. Later that day he replied saying he'd look into it. 3.5 weeks after I submitted my order it was shipped. A tracking number was provided on the website. No email notification was sent. 2 days later the order arrived. Signature was required. Coins were well packaged in a plain box. Some of the coins were in standard plastic tube(s). The remaining coins (not enough to fill a tube) were stacked and wrapped inside bubble wrap. They were wrapped in such a way that they could have scratched each other - but I should note that the condition of these particular coins is generally not a critical issue for most people. No serious problems were encountered."