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1/5

2004-02-24

"I have had a problem with the Midiland S4 8200 v2.0 5.1 Speakers since Nov 03. Midiland refuses to honor their warranty. I purchased the speakers in July 02. Midiland has a 3 Year warranty on the speakers. I have sent the speakers to be repaired twice, & each time they have come back with the same problem, a loud power hum.

Back in nov 03 I began to hear a loud hum coming from my speakers. After troubleshooting, it was determined that the hum was coming from the speakers. I contacted Midiland & was issued a RMA #. I sent in the speakers, & after waiting for over a month the speakers were sent back, to a non existent address. I had to contact Fedex, do a trace, and drive 35 miles to the Fedex ground facility to pick up my speakers. After going through all of that, the speakers still had the power hum. I contacted Midiland again, informed them that the speakers still had the same hum as before. I was issued another RMA. I again sent the speakers in to be replaced under their warranty. Midiland said that they could not replace the speakers, but that they would repair them. After another Six weeks of waiting, I recieved my speakers only to have the same problem as before. I'm out of $50.00 dollars in shipping fees not to mention the frustration of dealing with such a dishonest company.

Beware of Midiland. While their speakers sound good, GOD help you if anything goes wrong with them, as they are not prepared to take care of their customers.

I'm going to report them to the BBB, other than that I'll waste no more time with Midiland. I suggest one & all avoid them like the plague.
"

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