"For years we ordered a specific medicine from here that was higher quality and cheaper than available elsewhere. There was the problem sometimes of lost or long delayed orders, but there was decent communication about the order. That's all changed.

1. They give a phone number but refuse to answer it or take messages. In fact a LONG recorded message sounds like an info-mercial and minutes later tells you they no longer can be contacted by phone be cause they are just too busy.

2. There is no information about how to pay... unless you want to pay by bitcoin. One has to email them asking for bank information in order to pay! Really?! The heavyt emphasis on bitcoin makes one wonder what is really going on with this business. And two of the three bank accounts they provide are a person's name. Doesn't inspire confidence.

3. No emails confirming a successful paid order. They claim that all in stock orders are shipped within 48 hours, but the payment system leaves lots of room for error in connecting an order to its payment.

4. Set up a user account and when you go back a week later to check the status of your order, and your user account no longer exists! Maybe it's just a corrupted password (which you recorded), but the automated request for a forgotten password results in no email of alogin or password change instructions.

5. Send them an email asking for whether they ever got the payment and connected it to and shipped your order and you get a form email saying how busy they are they don't have time to do this sort of thing.

So we'll see if the medicine comes. Customer service in basic order handling are beyond abysmal. It feels more like some fly-by-night company pretending to do business. It may not be, but every step they take regarding customers and order placement seems to point the wrong direction."

"Horrible. They say they answer emails within 5 hrs...haven't answered one yet! Ordered my drugs, photo emailed a cashier's check that has yet to be cashed. They said you have to confirm your email so it doesn't go into spam but they don't send a link. Do not waste your time!"

"I received half my order in a week. The other half has been over 2 months. They do not answer
emails or respond in any way.
I actually placed an order for more of the same thing they HAVE NOT SENT ME and they have not
sent me any payment information or anything. They are scammers. Do not use them."

"Previously, I had read about people in the U.S. that live in border states with Mexico drive over the border to get medications because it is so much cheaper than here in the U.S. Well, after reading reviews of this company and weighing the pros and cons, I thought I would take a chance. I wanted to get another prescription of Retin-A which I have been using for several years. Now, even though I have been using this under the supervision of a dermatologist, I decided that it was not worth me taking off from work, paying a $40 copay for a 5 minute office visit just to get the prescription. Plus, the last time I bought Retin-A, I was charged $100 for the tube of Retin-A even though I have insurance. So, I thought I would give MexMeds a chance. I knew that I was taking a risk, and that I would not receive anything at all. I even had it in the back of mind that I would lose my money, I was willing to gamble. It would have been a hard lesson, but I gave it a try. Well, I can't begin to tell you how happy I am. I did get a little nervous because I did not receive any kind of an update or tracking number after the first email was sent saying that my order had been sent to shipping. I received my item via FedEx Express one week after I had ordered it. The first thing I checked was the expiration date (March 2019) and the pharmaceutical company is Janssen which is a company owned by Johnson and Johnson, and I saved myself $84.98. Now, ordering from MexMeds is going to be different than ordering from Canada. I had read that to order from Canada, you do need a prescription from a doctor. For MexMeds, whatever you are ordering has to be something that is sold over the counter in Mexico which Retin-A is. So, if whatever you are looking to get is not sold over the counter in Mexico then you will not be able to order from MexMeds. They have a lot of medications on their website, but since they did not have anything I currently use (other than the Retin-A), I cannot say whether the prices for their other items are a good price or not. "

"I have used this site before or maybe it was what I thought was the same site several times over the last 3 years for items. This time I had to jump thru hoops to make payment and as soon as they had my money it takes forever for a response. Trying to blame it on the president why I didn't receive my items. I have emailed at least half a dozen times and received 2 rude responses in return with promises to check the order. Now almost 4 months later I am moving and have no hope of getting my money or items ordered. Don't use mex.meds.com or any variation there of It's now a scam"

"I received my order today. I ordered several meds. When I counted my meds I realized that one of my meds was short capsules. I called them and spoke to Thomas. He apologized for the inconvenience and assured me that they would be sent with my next order. I then realized that I needed something else. He took that order and said that the shorted meds would be sent with this order and again apologized for the inconvenience. I would order from this company again."

"I wasn't sure if this was going to be a good deal or not since the store didn't have many reviews but I wanted to take a chance and see how it would go.I ordered 5 medicated creams for my eczema condition and I got a confirmation e-mail after I placed the order.I got them in 2 weeks like they said I would.they were what I expected to be,they were not made of a different formula like it happened on americarx.
I will definetely buy from them again.
From Boise,Idaho"

"I've ordered from this 3 other times it was always prompt deliver and I got what I ordered exactly."

"I am very pleased with Mex Meds Online. They also trade as mexmeds.com.mx. The prescription drugs I purchased were very cheap, but arrived quickly and seem to be as good quality as anything I've had before. Highly recommended!"