"Generally there is real need for improvement. We took pants in for repair etc. and when we picked the up the repair had not been done. Had to repeat the procedure, another two weeks. Also placed an online order and received the order number and confirmation but merchandise was never sent. When I tracked the order they claimed there was no such number to track."

"Usually a very good experience even if I need to call in for assistance from customer service."

"It was tricky to set up an online account and link it to my Perfect Fit number. I tried the customer service number, but since it was after hours, I was instructed to text an after-hours person. This person was really helpful and sorted everything out."

"I went into a store and made an initial purchase and was sized at that time as well as signed up for the perfect fit rewards. It would be nice if once I set up my account online if it would have pulled my in store measurements over to my account. It would make ordering online much easier if I had the sizes. Because my in store purchase was for suits it would also be great if there was an option to order online and then have the jacket or pants sent to the store and the sleeves tailored to my measurements prior to me picking them up."

"Easy to find what I was looking for today."

"Online needs to be better. This is the 21st century!"

"Why are you prices cheaper online vs the store?"

"Your suits are hideous and I was forced at gunpoint to rent this."

"Site was clitchy, kept jumping and making me refresh"

"Quick and efficient. Thank you"

"In general the shopping experience was quick and easy."

"I was able to find the suit I wanted with little problem. Was fast after getting sizing."

"I just had an incredible customer experience. My online purchase experience was carefully planned, found what I need and executed. My customer experience was a selective review spontaneous and purchased."

"General experience has been terrible. Spent time shopping online, made an online purchase, and Men's Wearhouse cancelled the order within 24 hours. Terrible waste of time."

"For vests, great. I wear button down 100% cotton shirts--not much choice it seems."