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Verified
1/5

2014-05-16

"I ordered from this seller because his store was in CA and so I am; expecting fast delivery. I inquired to seller why delay and he sent back a nice smart a** remark. To top of an even better experience he sent the item to the wrong part of the country "Bethune SC". WOW, I paid a couple extra dollars for quicker service for a needed part but instead got nothing."

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Verified
2/5

2009-08-26

"Ordered all parts for a new computer except the motherboard from Newegg and the mobo from MemoryExpo. Got all parts from newegg in 3 days while the mobo came about a week later. Mobo was DoA after a days worth of testing. RMA'd by fax and email... no response after a week. Sent another email asking about timelines. Few days later was given an RMA. Been waiting for a replacement board for 2 weeks after that. It is now August 26th and still have no working computer. I would suggest doing business with Newegg exclusively if the parts are there."

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Verified
5/5

2008-03-24

"I was having a terrible time trying to find an E8400 Wolfdale chip. I came across memoryexpousa.com and they showed the item in stock. I called and the phone was promptly answered and they assured me the item was in stock and ready to ship. I bought the processor and it quickly arrived via FedEx ground. I received a confirmation email after the purchase with tracking information included. I had a very good experience with this merchant. The chip is awesome and I have it overclocked to 4.005Ghz. I got what I was looking for.

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Verified
1/5

2007-08-03

"Ordered 2 server power supplies from the this company. It was not at the time (has now been changed) that it was anything other than new. I received 2 badly beaten up used power supplies. I tried to work with them, but after a week of no responses to my emails (except for read receipts.. smooth move there) I finally charged the purchase back. Don't order from these people. Horrible Horrible."

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Verified
5/5

2007-03-10

"I found this site on Pricewatch, and they had in stock a hard-to-find socket 478 motherboard (you know, a good one). I was hesitant at first, most sites on pricewatch are sketchy, but I decided to take a chance and order, mainly because I couldn't find the part anywhere else. I chose Fedex ground over the free shipping, because of something I read in the other reviews.
The price was good, and they were up front about the charges, but they do try to get you to buy a bunch of extras. Just say no. Besides all that, ordering was painless and tracking worked.
Two days later I was pleasantly suprised to find the box on my doorstep. I opened it, which took more effort than I expected and I soon figured out that was because it was put together inside out. Whether or not it was Fedex, I don't know. Regardless, everything was in perfect shape and, after a BIOS update, the motherboard is running XP SP2 like gravy. Or something. I might even do business with them again sometime, if I see some good reviews here and on yahoo.
Thumbs up from me this time around.
"

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Verified
1/5

2006-05-09

"One week after order was placed, it has not been processed in any way. Called customer service, they said they don't even have the ordered item; offered an upgrade to more expensive one and upgrade to overnight shipping - of course our expense. No alology, nothing."

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Verified
5/5

2006-03-12

"Purchased a 500GB Seagate HD in an a USB2.0 external enclosure. It arrived on time and reletively well packed.

Less than 30 days after purchase, the USB header on the enclosure developed problems. No computer I plugged it in to could read or write to the drive over USB.

I contacted MemoryExpoUSA, explained the situation and they sent me an RMA number. The RMA process went smoothly and I now have a working enclosure again.

My experience with this store has been good, and I will consider them again if I am in need.
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Verified
4/5

2006-01-07

"After being a little skeptical of buying from this site, I was very happy with my order in the end. There was a small issue with my purchase once I had received it, but they quickly and proptly fixed the issue. Shipping times are average, customer service average, pricing good, overall a "decent" site to buy from."

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Verified
1/5

2005-09-20

"Ordered. Received tracking number. Tracking number wont work. Invoice says DHL shipping but link goes to USPS shipping. Asked support if the item has shipped; no response. Item finally came -- a hard drive IN A SHOE BOX. Poor packaging; poor support; poor tracking; don't bother."

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Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of ordering online
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Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
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Being knowledgeable
Making decisions on their own
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Resolving problems
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Overall customer service
Customer service resolving problems
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Verified
1/5

2005-09-12

"Received DOA "open box" CPU. No response to e-mial request for an RMA. No answer at phone number on web site. Hung up when I called number on Visa statement."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Being knowledgeable
N/A
Resolving problems
Making decisions on their own
N/A
Being easy to reach
Overall customer service
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use