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5/5

2012-08-08

"McBub! What is there to say? Sweet products at ridiculously low prices and awesome customer service to back it up!

I ordered a 7" Android tablet from McBub. I live in the United States, so I payed the extra for the express shipping. My order was placed over the weekend and the package was at my door on the next Friday morning.

Despite good packaging, my tablet had a minor flaw in the screen that eventually spread into a crack after a few days. I made McBub aware of my situation. They gave me the option of sending the tablet back for repair, or sending me a new screen to repair myself. I chose to have a new screen sent to my door to minimize time without my tablet. The new screen was in the mail as soon as it was available for shipping. Shipping confirmation was promptly emailed to me.

The new screen was sent via snail mail, but it arrived in a very timely manner. Just over a week. The screen was very well packaged for a safe trip overseas. It arrived in perfect flawless condition. I disassembled my tablet and had the brand new screen installed in less than 15 minutes. The new screen works perfectly and I could not be more pleased with this product for the insanely low cost.

All in all I have had a very positive experience with McBub. The customer service was extremely helpful and did everything in their power to make sure that my purchasing experience was a good one. Thumbs up to McBub! I will most definitely be making future purchases with confidence!
"

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Verified
5/5

2012-06-27

"I've been delighted with my $70 Android tablet (The McPad F1), but also pleased at the support. They really do try to help, even though the tablet was cheap and I'm a lowly Android newb."

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Verified
4/5

2012-06-22

"McBub is having to good range of product. Their android Tablets are always ahead. Their support, firmware and software update is good but online support (online Chat) very to connect to an operator or an operator with good technologies knowledge. They may need to improve on item tracking during the process of delivery. As the tracking web site is not updated for the movement of the items. Overall I still their services and products."

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Verified
5/5

2012-06-06

"I ordered a 10" Android tablet but, sadly, my order decided to misplace itself. Shipping customer service was VERY responsive and resolved the issue the next day. Received the tablet in pristine condition, and it works beautifully. I'm very pleased with McBub and will definitely order from it again."

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5/5

2012-06-05

"Mcbub service is Great! Thumb up!! Excellent!!!
They deliver what they promise.
"

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5/5

2012-06-04

"On 2-22-2012, I purchased a Ployer MoMo from McBub for my wife.

First, I left the owners manuel at a card dealership while having my car serviced. I contacted customer service at McBub and ask how I could get a replacement manuel. Customer service sent me a link to download the manuel which I immediately did.

Secondly in May, I was just fooling around with the tablet and cused the screen to go black. The tablet would come on but the screen would go black. Again I contacted customer service and they patiently walked me through the process to get the screen brightnes back on. Everything was in Chinese but they once again sent me instructions on how to change the language back to English. The only problem I could say I had, was the time difference between our two countries. There is a 12 hour time difference and when they were working, I was asleep and when I was awake, they were asleep.
Thank You again McBub
"

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Verified
1/5

2012-06-02

"McBub sent defective product, then expected me to pay return shipping and hinted that they would charge me to fix and return it. "

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Verified
5/5

2012-05-31

"McBub resolved my issue with a tablet I had purchased. I needed to exchange it for another type of tablet, I paid the difference in price and it was shipped very timely. I can say I am a satisfied customer !!!!"

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Verified
5/5

2012-05-21

"I Love their products. The shipping was fast and customer service was great. They have such low prices too. I would reccommend them."

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Verified
4/5

2012-05-15

"Las llegada del paquete fue con mucho retraso China / España tardo 50 días pero al final llego, la caja venia un poco aplastado pero por suerte lo que venia dentro lo probe y funcionaba correctamente."

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Verified
5/5

2012-05-14

"Mcbubs products are quality products, but when they do break, you just take a picture and send it to them and include your order number, and they will send you another pair. The customer support was so easy, I just had to prove that the pair I had broke and they sent me a new pair, I didn't even have to send my old one in! I recommend this seller, and I recommend the beats by dre, because they are exactly the same for cheap."

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5/5

2012-05-14

"mcbub is the best website to buy stuff. the shipping is so quick and the products are amazing prices. the products are great. would defiantly recommend "

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Verified
4/5

2012-05-10

"All very good, very good product at a low price.
Fast shipping to Argentina. I will continue shopping at Mc. Bub
"

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Verified
5/5

2012-04-29

"Good prices, good service delivery, perhaps too much time on shipping, but overall worth buying on this site. Recommendable"

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1/5

2012-04-23

"I received an Android tablet that should never have been made. It's slow and buggy, and the touchscreen does not work right.

To get any sort of response from McBub, I had to file a paypal complaint and escalate to a claim. Only then did McBub email me. I responded to them immediately, but of course have not heard back.

Paypal guarantees my purchase and is requiring McBub to refund me, but not until the tablet is confirmed as shipped back to China via a tracking number. Shipping with tracking will cost me $38. Tracking a packing in China? I am not hopeful this is going to work out in my favor.

** DO NOT PURCHASE FROM MCBUB **

You are much better off spending a couple of dollars more and purchasing from a reputable retailer with reputable customer service.
"

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