"Excellent customer service, awesome product, and quick shipment! Maury and Heather were both easy to deal with and very pleasant while answering any questions I had. Although I was quite hesitant to purchase such an expensive guitar (Martin Hd28) without trying it out first-hand, they put me at ease with timely, detail-oriented responses. I would order again without hesitation. I love my new Martin! Thanks....Timm M. Smiths, Alabama"

"Could use a little better communication about shipping, but no big deal. Response to emails was fast, polite, and helpful. Product arrived in excellent condition, as described, best price I found anywhere. Recommended. "

"I've purchased items from Maury ranging from high end guitars to strings and have never been disappointed. Delivery is always timely, customer service is excellent. Actually talk to a human being. I frequently recommend Maurys Music to friends."

"My item is back ordered, but Maury personally contacted me to find out if I wanted to wait, which I did.
Everything Maury's does is great except one - and it's probably not his fault. I would like to be able to send it to my work address but he can't. The last guitar I got UPS finally showed up at around 8 PM and just dumped it on the porch. I don't like the idea of my $4,000 guitar just being left on the porch where anybody can get it.
But I will always do business with Maury. I just take the day off from work so I can be here when it arrives."

"I purchased a Martin HD28-MP from Maury's Music. I found doing business with Maury's a pleasurable experience. I highly recommend Maury's Music and plan to do more business with them. It was very nice to have personal care from Maury, inspecting the product before shipping. "

"I am a very satisfied customer of Maurys Music. Same day shipping, friendly staff, very helpful. I am a perfectionist and found a slight flaw with my guitar case and they shipped me another one the same day I called. I will definitely buy from them again and will recommend them to my friends. Great pricing, fast shipping, great customer service.....what else could you ask far."

"Their service and products are always great"

"Maury's Music was a great place to shop and buy. Very fast service and I received the guitar on schedule. I ordered the Blueridge BR-160A and it is a very nice guitar.

About the Guitar:
I've owned nothing but Martin guitar's for 36 years and so my expectations were very high after reading all the very positive comments on the website about Blueridge guitars and how they can be compared to the Martin sound. I bought this guitar because my Martin needs a neck reset and has become a little difficult to play. However, my Martin trained (and biased) ears can certainly tell that this isn't a Martin. Compared to my D-28, the sound is different, not as full and rich or balanced. There is just something about the sound of a Martin that can't be beat. Hopefully with time the sound will improve.

I must say that at first I was slightly disheartened with the Blueridge because there is quite a bit of string buzz up and down the fretboard. I truly didn't expect this.

The next day I restrung the guitar with a new set of Martin Bluegrass Medium gauge Phospher Bronze strings and 95% of the Fret/String Buzz was cured. Now I'm only getting a slight buzz out of the G string. The sound of the guitar is also much improved and the action is still pretty good (3/32) at the 12th fret. I must say that I'm now very happy with my purchase."

"The person I spoke was great, the order went out promptly and the price was good. Thanks for that.

However:
This Martin Baritone has finish flaws on the sound board and the battery holder was not attached to the inside of the body leaving it to flop around. Also, the set up is frankly not even close with a sting height at the 15th fret of 1/4". Martin should do a much better job of QC if they expect to gain some customer loyalty.

I'm not necessarily unhappy with Maury's as I think these are Martin QC problems.

I don't have time for a return as I need this instrument for a film I'm scoring and it does sound really good. This is why, despite the issues mentioned, I'm keeping it. After I have it worked on it should turn out to be a terrific instrument."

"After several phone conversations and emails I was able to get my daughters 16th birthday present on time. Thumbs up to Maury and staff…a great place to do business!"

"Maury's, as always, meets the criteria for a great seller.
1. The item I wanted was easy to find on his site.
2. It was in stock.
3. Pricing was competitive.
4. The order was easy to place.
5. Communication regarding the order confirmation was prompt.
6. Shipping was free ,prompt, and delivery date was communicated.
7. The correct item arrived safely and on time.

Thanks for another great transaction.

Doug Fesler"

"Received Martin guitar strings. All is well!!!"

"Excellent. Maury's had exactly what I needed at a very fair price and sent it promptly."

"when I forgot something on my order and ordered again, they spotted it and combined the orders, saving me the extra shipping"

"Great dealer. Item was exactly as described. It arrived within 3 days. Very quick service.

Thanks, Maury!"