"My first Martin after 45+ years of picking. Late bloomer I suppose....
Super experience! Stunning sunburst HD-28. Even with a custom set up and case upgrade I received it in one day. A week later the house still smells of fresh rosewood! Plays and sounds great. I would not hesitate to do it again. You can't beat Maury's prices or service.
Jim S - DC area
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"Waited 4 business days to find out the instrument I ordered was not in stock . Disappointed in communication to customer but very much like the price ."
"I found Maury Rutch to be helpful and well-informed about the guitars he sells. The prices and return policy are both very good. "
"quick,proper service. look forward to doing business with them again."
"Thanks Maury's. Very excited about the K&K pickups. Really appreicate the customer service and communication. Would buy again from them. Great folks."
"Asked a technical question via their website about the best DI/preamp for my situation. About a minute later, Maury answered my email! He gave me great advice, shipped my item promptly, then thanked me for my order. The DI box works perfectly with my guitar. Great transaction and service! "
"Fast shipment item exactly as described. Will buy from again."
"Placed an order, it was shipped the next day, it arrived a day or 2 later. Shipping was free ($99 or more) so it doesn't get much better...."
"Great personal service. Nice people to work with. "
"This is the 3rd Martin guitar I've purchcased from Maury and service couldn't have been better. 48 hours from purchasing I had the guitar in my possession and I live in Georgia. That's customer service at it's finest. I would highly recommend Maury's to anyone looking for a nice guitar and accessories. "
"Awesome to work with and timely delivery"
"Fast shipping, beautiful guitar and the best prices on Martins. "
"fast shipping, quality item, great price, thanks"
"Great people and Great service from Maurys!"
"fast shipping and good quality! I really like it! thanks"
A rep from MaurysMusic.com, MaurysMusic.com, has responded:
“I'm very sorry to disappoint you - we certainly aim to inform our customers more quickly than that ... But you'll see you didn't have to wait at all for this stock status. Our FAQ answers the question:
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"Do you have (name of guitar) in stock?"
Please type the name of that guitar into the search bar on our website, located on the left hand side of every page. If it is in stock, it will be clearly labeled "IN STOCK, READY TO SHIP" and we will have actual pictures listed.
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All customers using the contact us form are strongly urged to view our FAQ first.
Our J-40 was not listed as "in stock" and showing actual pictures. It was listed as "contact us". I am sorry it took us a couple extra days to reply, but if you were unclear about this stock/backorder status, I hope you can forgive us as our FAQ had that answer, and there was no need to wait any amount of time for a live reply. We do look forward to filling this order for you and no hard feelings.”