"Unfortunately, the reviews for this merchant are pretty much right-on. Ordered P2 400 mhz slot 1 CPU and product was shipped in a timely fashion, but upon receipt, CPU specs out as a 266mhz. CPU id utility also checks out as 266 mhz and NOT 400 mhz. Have asked for RMA but no response.
Good thing I only ordered 1. Too bad for them because I was going to upgrade about 15 PCs. Apparently they are no longer around and the $15 dollars I lost was worth the price of admission to see this company go bye 'bye !!"
"MatrixSurplus.com sold me a defective VGA Card which cost $195.95 last June 30 2005. As instructed, I returned the item and they promised a replacement. After numerous followups, MatrixSurplus.com admitted that they could not find a replacement and offered a refund.
I agreed and ask them for it. Up until now (3moths later), they have ignored my emails and phone calls and pleading with them to return my money--but to no avail.
"
"Fast service, clean equipment, everything delivered as requested in a timely manner. Very happy with this seller. I did have misgivings about this company due to the two prior comments.
Added 8/21: barebones & UPS shipped USPS which saved me a bunch on shipping. Fast response."
"I purchased an ASUS P4T-F motherboard, supposedly refurbished by factory. It would boot about 3 times out of 30. Their warranty is ambiguous at best and not worth the return. I spent 19.99 for the board and 7.67 for shipping. I think they are selling junk parts cheap and know it would not be in the best interest of the buyer to try to return it."
"Ordered same product three different times requesting 2day or overnight shipping and this company cancelled orders or failed to even attempt to ship the item. I think I was the victim of a "Bait and Switch" low price deal on an item they probably didn't have so that I'd buy something else pricier."