ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-12-17

Beautiful

"Beautiful marble, love that they send a picture before shipping!"


Verified
5/5

2018-12-14

Quick response and delivery; beautiful tile!

"I ordered marble tile samples for my bathroom, and I found exactly what I was looking for. Beautiful quality at a fair price!"


Verified
4/5

2018-12-14

Samples I purchased

"Customer service great! They emailed to make sure the order was correct (I ordered polished and honed samples). I was attempting to find a less expensive version of a specific tile. I thought I had found it but this tile was lighter than I thought based on the picture online. I understand that there can be variations, especially with natural stone just wish it had been closer to what I’m looking for. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
1/5

2018-12-13

WORST ONLINE RETAILER

"Manager sent email confirming order with picture of product and asked if ok to ship. This was on the 5th of December showing 6-8 days for delivery. I called on Dec. 13th to track shipping. Was told by customer service rep. that order had not even shipped. They never let me know that it was not shipped or would not make the timeline for delivery. Then wanted me to pay the overnight shipping fees to get product in time. Horrible customer service with no solutions and did not follow what stated online. "


Verified
5/5

2018-12-13

Great job

"Great selection fair prices super fast delivery. Very happy with the quality of the product I received. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-17

My new shower floor

"Very good after I had ordered it they sent me a picture of what I was getting which was nice when I received it I was exactly what I ordered and is one more night"


Verified
5/5

2018-11-13

Will use again!

"They were super fast and had awesome prices!"


Verified
5/5

2018-11-08

Just sampled but impressed!

"Easy. Timely. Kind. Gorgeous. Quality. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-11-07

Great experience

"Great experience. High quality product and Marcela was phenomenal to work with. "


Verified
5/5

2018-11-06

So far so good

"They have a great selection. They also responded quickly and sent my sample in a timely manner. Just trying to decide now about which one to choose."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2018-10-30

Product as described

"and excellent communications"


Verified
5/5

2018-10-20

Excellent marble mosaic source

"I received my carrarra/ nero marquina basketweave marble mosaics in a timely manner and in excellent condition. Before shipping, Marbleonline sent images of the color selection for approval, which was a thoughtful touch. "


Verified
5/5

2018-10-16

Excellent Tile!

"I purchased 27 boxes of Marble 2x4 sheet tile. It was perfect. The pieces were consistent - 3-4 chips in the entire delivery. Quick delivery. Definitely recommend."


Verified
5/5

2018-10-11

Great buying experience

"The people at Marble online were quick and helpful in their responses to my questions. Shipment was quick and marble tile was exactly what I was looking for at a much better price than I found elsewhere. I would not hesitate to purchase from them again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-09-25

Great Company!!

"Perfect! Always on time and tracking is more than the norm! Also, my beautiful marble mosaic borders were in perfect condition and look exactly like your pics!
Thank you for a company I can count on!
Til next time,
Colleen
"