"Online ordered and pick up are both easy."
"I only needed one bezel clip for 2005 Rav4 that broke while doing some work around the front grill and headlights, the plastic clips are so brittle after all these years.
Ordered two on the website, which are a little pricey as I have seen them at 1/3 the cost but wanted the genuine article.
Email confirmation that the order was ready for pickup, short drive across town and pick-up was painless.
Professor Rick"
"Bad. Emailed support. Got ghosted, better off ordering from ebay. "
"I ordered some parts online and picked up the order myself. I called them a few times to ask about their hours and whether my order was ready, the person on the phone was quick to answer and very friendly. My order which had 25 items was ready for pick up within less than 48 hours."
"Auston is very polite and goes out of his way to understand what parts I need and if very friendly "
"I recently ordered multiple additional items for my 2023 Limited 4RUNNER. The entire process was quick and easy and the prices were very reasonable.
I would recommend this option."
"I ordered the part needed for my repair online and had it shipped to Maita. When I received an email letting me know the part had arrived, I was able to schedule my appointment for the next day. All good. When I arrived to my appointment the gentleman who checked me took the part I had ordered and fixed my car himself in a few minutes, saving me time and money. I have always had great service at Maita but this was exceptional. He even changed my windshield wiper blades for me when I went in and bought new ones at the service/parts desk. I was back at my desk within an hour.
Thank you Maita."
"I recently ordered some very hard to get accessories. They arrived in a timely manner. The prices were the lowest I could find on the internet. The shipping time was exceptionally fast. Especially for the hard the hard to find items."
"My go-to dealership for parts. Thank You!"
"Great quick advice. Thanks TD"
"Workers are very helpful and knowledgeable."
"I got help from Chris W. when I picked up my orders. Unlike employees at other dealership in Roseville, he and his coworkers don’t give attitude. They are polite and they get job done."
"I was inquiring for a parts for my TRD Pro running board, they guide me through in the website and ordered it from there. The next day, the parts was already in Maita dealership, service was so fast and accurate!! Happy customer here! Thank you! "
"We’ll definitely go back to this Toyota "
"I had a great experience buying my replacement OEM part with Toyota. I had a little trouble with the website, but a real person called and helped asap. I really liked that it shipped from the closest dealer too, since that is who I would need to see if I had an issue.
I am so happy I used Toyota.com for my parts and not another company. Also, prices were just as good here as a knockoff company, why take the risk?
Will buy from them next time I need anything."