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5/5

2003-08-11

"Fantastic company! The order arrived early. Great products, well packed. Fast shipping!
Can't get any better. I guess they could give their product away for free but ........

Thanks Maha!
Dave Vrona
"

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Is trustworthy
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Web site being easy to use
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5/5

2003-08-11

"I order a Maha C401FS rapid charger w/ 4 2200mAh AA batteries and car adapter. The order shipped out the same day via Airborne 2nd-day and arrived the next afternoon.

The price was reasonable, the product was as described and the service was excellent. I would gladly do business with Maha again.
"

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N/A
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-07-31

"I ordered the MH-C401FS battery charger set and 8 additional 2200Mah Powerex batteries from their online shop. This is my first experience of ordering something from Internet. I'm living in Belgium. I wrote my e-mail adress wrong in the online order form. Immedialtely I contact the LIVE HELP. Thanks to "Roger" from live help he corrected my mistake and I received my confirmation e-mail after 5 minutes.
The best thing which is a real surprise for me that my charger and my batteries they were in my hands today at 12.00 hours (31.07.2003).
Excellent Service. Excellent service..........
My first set of batteries was already in my Canon A70 at 14.30 hours.
I don't have to tell anythig about the quality of the product. Just read the EXPERTS on the net.
Me and my son we are still figthing with the first set of batteries to finish them on my Canon A70. I think I'm going to save a lot....
I'm happy, happy and happy.......
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-07-13

"The shipment tracking number that was supplied to me turned out to be incorrect, but when I sent an e-mail to customer services I received a reply within a day with the correct number. The package arrived the same day.

In all, I was more than satisfied with the quality of service and the product is of equal quality.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-07-11

"My first experience with Maha Energy and I am extremely pleased. I ordered online from Canada and the prodcut arrived to my door within the same week. Excellent service!"

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sdg
5/5

2003-07-11

"A very pleasent e-shopping experience. Excellent customer service and the feed back was extremely fast. "

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5/5

2003-07-08

"Excellent service,quick customer service too!

i received my pak in 24 hours great!:)

plus their products are the best,so i am very happy!
"

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5/5

2003-06-25

"Excellent service. Couldn't be better. Highly recommended!"

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5/5

2003-06-20

"I have received very personalized and superb service from this company. They dealt with me in person over the phone, and they were proactive and thorough in dealing with my order. The first time I dealt with them.

I am a Canadian purchaser and they resolved brokerage fee issues for me, even before my package arrived! Excellent.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
N/A
Speed of web site
N/A

ARR
5/5

2003-06-13

"Abosolutely first class to deal with, great communication and follow-up."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-06-04

"Great product,(MH-C401FS Powerex charger) great communication, fast shipping out the door and very good customer service response to queries.
Would recommend to others with no reservations.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-05-14

"Usually I do not give ratings. In the case of MAHA Energy I must. First the web site was very informative and aided in my selection. Second the shipping information and the date of promised shipping were accurate. I was extremely pleased with the service and would(and have)recommend this company to my associates."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-05-13

"The products were very well explained and the site was very intuitive. the buying process was very fast and easy. It was an excellent experience. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-05-09

"Great communication. Fast delivery. Easy to use website. All around a very pleasurable experience. Would buy from again."

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Overall product shipping and delivery process
Ease of checking delivery status

4/5

2003-05-09

"It took just a little bit over a week to receive my order, but hey I live in Canada so I have no complain about this. Anyway, I had great experience shopping with Maha because of their quick response to all my questions. Thanks again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

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