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Verified
1/5

2011-05-23

"I ordered 4 tickets from Live Nation's website to see Kenny Chesney's May 20th concert in Atlanta, GA. At the gate, we were told two of our General Admission/Best Available seats were actually parking passes. Customer service was no help and refused to apologize, claiming user error. How does this explain the 100's of other customers lined up at the ticket booth with the same problem?
Live Nation's customer service is horrible.
"

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Verified
1/5

2010-10-25

"I ordered some Gorillaz merchandise for the concert in my city that I also got tickets to. I haven't gotten most of the items associated with my VIP package, and I also haven't gotten one of the t-shirts I ordered. The thing about the t-shirt really ticked me off too--I had to change my credit card number due to someone taking my card (it was someone I knew, not these guys) and instead of updating my info when I called them, the person I talked to cancelled it! So, I had to call back and straighten it out, and I hope that solved the problem. I will not buy from them again if I could possibly avoid it."

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Verified
1/5

2010-05-26

"I only ordered my dvd's through this company because I could not get one of them anywhere else. The one I could not get elsewhere is Brian Regan's "I Walked on the Moon" dvd. It is only available through his website, http://brianregan.shop.musictoday.com/, or livenation.com (who runs the scenes behind his website). The company charged my card for my items a full week before they ever shipped them, which is UNACCEPTABLE. Shipping was ridiculously expensive and slow too, I might add. $11.53 I was charged to ship for 3 dvd's via Fedex's painfully slow Smartpost.

The 2 dvd's that I could've bought elsewhere were overpriced too- I could've saved $16 on those 2 items alone had I not bought thru this company.

Bottom line, don't buy from these guys unless you have to, and you have time to waste before you need your items, besides money to throw away.
"

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