ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2018-06-27

outstanding

"I can now sleep with my feet elevated. O gravity gives me the best sleep. The lighted pathway around the bed makes it easy to see how to get to the bathroom. With so many setting for the vibration system, everyone should be able to find a setting for that is just for them."


Verified
5/5

2018-06-27

The Lineal accomplishes all that it promises!!

"My wife who has back complications has finally found a mattress and Lineal platform that allows her to be supported and comfortable long term! Very satisfied with directional ability and massage option."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2018-06-27

Expected more for the money..

"Given the rather hefty price tag compared to some of the other adjustable bases I've seen some mattress stores, I expected more from my Lineal base I bought via Saatva. I took a chance on a non-refundable $2,400 adjustable base and I am pretty disappointed. It moves VERY slowly, there are no pre-sets (or memory options) on the remote, and you have to actually hold down the up and down arrows (even for the Zero-Gravity option, which should be a one click, automatic adjustment - something I saw on bases half the price...) The warranty is good and all, but I wish they would update the features on their remote.. disappointed overall and not worth the money, in my opinion."


Verified
5/5

2018-06-27

Great Bed

"I haven’t been able to sleep in a bed in years—now I can. What more is there to say!"


Verified
5/5

2018-06-27

Delivery

"Saatva mattress and lineal delivered promptly and did white glove treatment in an exceptional manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-27

Excellent delivery

"Setup the new bed, explain the features. "


Verified
5/5

2018-06-27

Best night’s sleep I’ve ever had.

"I am extremely pleased with the Lineal base. It is very solidly constructed. All the features are as described, and we are finding new settings every day to enjoy.

But the real selling point is the massagers. They are make the sleep experience heavenly.
"


Verified
5/5

2018-06-27

AS ADVERTISED

"GOOD DELIVERY AND SETUP, WORKS FINE"


Verified
5/5

2018-06-27

Great product and great experience with your company

"my lineal is exactly as you had advertised it. Your handlers delivered and set it up just as you described they would. It was timely and I love it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2018-06-27

PERFORMED

"It worked as advertised. That's not always the case these days."


Verified
4/5

2018-06-27

Spit frame

" I am very pleased overall I am not that massage functionality "


Verified
2/5

2018-06-27

Adjustable bed

"Not very impressed with the adjustable base bed and delivery. Base seems somewhat flimsy and motor to operate up/down controls are very slow. The delivery was not good all around. I received numerous texts and emails regarding pending delivery with instructions to call to set up delivery appt but when you do, no one is available and you are instructed to leave message but no one returns your calls. Upon delivery, they set up the base but refused to attached the headboard brackets and said I could do it myself. Problem is the bed is so heavy that it's impossible to move without taking everything apart but even without the mattress on the base, it's still very heavy.

The Saavta mattress on the other hand, is very nice, and people are great to deal with.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-06-27

Great customer service

"Online chat is a great feature. Very responsive and helpful customer service. Delivery & set-up on-time and easy.
Very satisfactory product.
"


Verified
5/5

2018-06-27

Back prob SOLVED

"The lineal with the Zen works very well."


Verified
4/5

2018-06-27

Pretty good

"The only downside was I got mixed information. They didn't know how to sync both bases (I ordered a king size), but I had to walk them through it using the manual."