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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2014-03-09

"Very good experience. Back ordered item and they made it right. "


Verified
1/5

2014-03-07

"The light has a short in the wire. Had to fix it myself"


Verified
5/5

2014-03-06

"Ordered and received. All went as expected."


Verified
5/5

2014-03-03

"Product was a direct replacement and worked great!"


Verified
5/5

2014-02-27

"Order was shipped quickly. Price was fair."


Verified
5/5

2014-02-25

"WAS MORE THAN I EXPECTED, THE QUALITY WAS TOP SHELF,WOULD ORDER AGAIN FROM THEM."


Verified
5/5

2014-02-25

"Did a google search, your company came up with what I needed and the shipping costs were reasonable. I found a site that sold the bulbs for cheaper, but the shipping was outrageous."


2/5

2014-02-20

"Dear Customer Service,

The reason I have not responded to your email is because I had scheduled an Electrician to hang the fixture. I called on the phone, because I thought I would get a person right away. Instead your voice mail message said my call would be returned NOT EMAILED. So I was not watching for an email. It's not right, in my opinion to lay blame on your customer because you failed to follow through the way you said you would. That is why you get a poor rating for customer service. I realize getting orders is important, but so is follow-through. I will not consider re-ordering with your company due to your post - trying to make it my fault. Sincerely Danielle.
"

Detailed Review Benchmark + -
Pricing of products and services
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Likelihood of customers making future purchases
Overall product shipping and delivery process
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Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2014-02-14

"easy to order and fast delivery"


Verified
2/5

2014-02-13

"I was thrilled that they had an item I could not find elsewhere but it took them a week to send me a confirmation email. Left me wondering if they were legit and I was closely monitoring the credit card I used for the purchase. Finally heard from them 7 days later saying that my package had shipped. Way too long to wait for confirmation and 9 days is a long wait to have something delivered from a company that turns out is about an hour and a half away. "


Verified
5/5

2014-02-11

"proper packing and on time shipment.
Thanks.
"


Verified
5/5

2014-02-06

"Web site worked well and was easy to navigate."


Verified
4/5

2014-02-03

"Great selection! Ordered a quantity to get free shipping but took a long time to receive. I would and will order from them again but will just plan accordingly for time sake. "


Verified
5/5

2014-02-02

"We love our lights! They will look great in our new store!"


Verified
5/5

2014-01-29

"Very fast! Will buy from them again."